- Apicha Community Health Center (Jackson Heights, NY)
- …to the providers. + Assess and implement emergency treatment when needed. + Triage urgent patient care requests ( phone , walk-in, portal communication), as well ... required. + 2 year's experience with medical surgical unit and/or pediatrics or adult triage preferred. + Must have a current Registered Nurse License in New York… more
- aptihealth (Clifton Park, NY)
- …and internal staff get what they need by managing inquiries over the phone , by email, and through electronic ticketing, making sure questions are answered and ... supplies and keeping the office organized + Answer incoming phone calls and respond to inquiries, complaints, and support...ensure smooth handoffs and timely resolution of requests + Triage and escalate urgent issues to the appropriate team;… more
- University of Rochester (Rochester, NY)
- …and received. + Using independent judgment, researches and responds to incoming phone calls, routing calls when appropriate and/or taking detailed messages for ... practice manager and/or division administrator. + Conducts follow up phone calls to patients on behalf of the providers,...main line for physician-practice business related issues. + Performs triage on incoming calls to determine what action can… more
- Kelly Services (Rochester, NY)
- …and liaison for prior authorization intake and claims systems interface + Triage daily workflow, monitor queues, monitor compliance deadlines, and communicate with ... management + Provide phone support for UM process, offering friendly, accurate, timely...a workstation and using a computer, keyboard, mouse, and phone + Ability to work in a remote home… more
- City of New York (New York, NY)
- …operation is protected and that service interruption is minimized. Sort and triage all applications received by the section to determine whether the locations ... office tasks such as filing managements, weekly/monthly reports and response the unit's phone line/email and takes messages as needed. - Assist in performing quality… more
- Insight Global (Bronxville, NY)
- …and comfortable in dealing with others both in-person and on the phone . Provides integrated support to patients and pharmacists by providing a 'hands-on" ... alongside hospital clinicians to serve patients both face-to-face and over the phone Educate prospective pharmacy patients on how hospital serves patients and… more
- University of Rochester (Rochester, NY)
- …Call Triage : + Determine appropriate disposition of incoming patient phone calls, tasking appropriate provider and scheduling follow up appointments as ... members providing them with appropriate direction on Nephrology policies and procedures. Ensure phone calls are routed to correct pool or provider in a timely… more
- University of Rochester (Rochester, NY)
- …calls to schedule appointments and answer any non-clinical/ medical patient questions or triage to the appropriate staff member. + Make outgoing phone calls ... patients of upcoming infusions and review pre-infusion checklist. + Conduct phone interview with patients, collecting additional information to determine priority of… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …service and technical support through analysis and problem solving 100% over the phone , chat, and remote support in a high-volume call center environment. Since the ... satisfaction and continuous service delivery demands. + Provide 100% phone and remote technical support, or chat or through...or chat or through the Incident Management System + Triage and work incoming Service Desk calls, chats, tickets… more
- City of New York (New York, NY)
- …and provides guidance for treatment management, referrals, and follow-up. Interview and triage clients and others concerned. Apply and conform to infectious disease ... last 60 days, such as: Recent Utility Bill (ie Telephone, Cable, Mobile Phone ) Additional documentation may be required to evaluate your qualification as outlined in… more