- TEKsystems (Buffalo, NY)
- …highest level of service on each contact. You will spend your day on the phone , with opportunities to assist with chat and message center as you gain additional ... responding in a respectful, accurate, timely manner, consistently meeting commitments via phone , email and instant message * Ability to customize customer service… more
- Independent Health (Buffalo, NY)
- …functions as an advocate for all customers and resolves all inquiries (ie, phone , mail, fax, and email.) They Servicing Rep utilizes system tools and resources ... customer service skills. + Experience handling high volume, inbound and outbound phone calls preferred. + Demonstrated ability to listen with intent to understand.… more
- Owens & Minor (Plainview, NY)
- …Coordinators positively impact the lives of patients and their caregivers, by phone and in person, delivering excellent customer service during each interaction. ... arriving in person. + Answer inbound calls from customers on a multi-line phone system; provide information to new and existing patients, troubleshoot common issues,… more
- University of Rochester (Rochester, NY)
- …and received. + Using independent judgment, researches and responds to incoming phone calls, routing calls when appropriate and/or taking detailed messages for ... practice manager and/or division administrator. + Conducts follow up phone calls to patients on behalf of the providers,...provider's conference dates and time away. + Uses the phone answering system (ACD) to monitor/answer incoming calls to… more
- University of Rochester (Rochester, NY)
- …and its affiliates. Responds to and manages high-volume inbound inquiries via phone , email, web, and electronic interfaces. Troubleshoots and provides resolutions to ... after hours, on-call, off-site, elevator, fire panel, vehicles list, critical phone numbers, and waste/recycling. + Updates on-call personnel and contact… more
- University of Rochester (Rochester, NY)
- …claims are not paid and steps necessary for processing/payment. + Initiate collection phone calls to insurance companies to determine reason for claim denial or ... successful without patient intervention. + Identifies need for in-person meetings and phone conferences with third party insurance representatives due to claim and… more
- University of Rochester (Rochester, NY)
- …are not paid and steps necessary for processing/payment. - - Initiate collection phone calls to insurance companies to determine reason for claim denial or reason ... successful without patient intervention. - Identifies need for in-person meetings and phone conferences with third party insurance representatives due to claim and… more
- Rallye Motor Company (Roslyn, NY)
- …logging appointments in E-leads. Taking note of any special client requests. + Field phone and internet inquiries. + Update clients on the progress of their vehicle ... commission) Requirements + Must have experience working in a phone sales or customer service. Preferably in a call...experience with an automotive dealership is desired. + Outstanding phone presence, able to effectively field a high volume… more
- House of Blues (New York, NY)
- …+ Prompt, courteous and knowledgeable customer service both in person and over the phone + Facilitate night of show Will Call & Guest List Operations + ... types, ancillary events and qualifiers + Maintain call center phone system, and keep current all phone menus and calendars of events + Assist in maintaining… more
- US Tech Solutions (East Syracuse, NY)
- …local service providers. * Manage all customer interactions via inbound/outbound phone , email, and written correspondence. * Assist consumers with troubleshooting ... Wi-Fi connectivity and Remote access on website or phone applications. * Communicate customer facing issues to management and identify areas of opportunity *… more