- Mass Markets (Killeen, TX)
- …aiming for first-call resolution + Research and retrieve information across systems to support customer needs + Accurately document interactions and process ... claims in internal systems + Engage customers in solution-focused conversations to identify...growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office… more
- Mass Markets (Killeen, TX)
- …first-call resolution through problem-solving and effective call handling. + Research systems to find missing information as applicable; coordinate with other ... + Accurately document and process customer claims in appropriate systems . + Lead fact-finding discussions to determine the best...growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office… more
- Highmark Health (Austin, TX)
- …Business Transformation, and HR to identify where shifts in skills, structure, systems , and strategies will be needed to enable transformation. + Leverages ... + Additional certification in Organizational Development, Strategic Planning, Performance Systems , or related discipline **SKILLS** + Analytical and Logical… more
- Highmark Health (Austin, TX)
- …benefits and claims experience. + Working knowledge of Highmark products, systems (eg, customer service and clinical platforms, knowledge resources, etc.), ... quality standards for services + Knowledge of administrative and clerical procedures and systems such as managing files and records, designing forms and other office… more
- Baylor Scott & White Health (Grapevine, TX)
- …+ Basic computer skills, encompassing areas such as Microsoft Office, information security , scheduling and payroll systems , electronic medical documentation, and ... computer skills, including but not limited to: Microsoft Office, information security , scheduling and payroll systems , electronic medical documentation, and… more
- Highmark Health (Austin, TX)
- …of projects by: analyzing, identifying and problem solving business and systems issues; presenting recommendations to senior management; managing development of ... organization. Oversee ongoing analysis and implementation of procedures and systems . Contribute to operational readiness, organizational change management, solution… more
- Paladin Technologies (Austin, TX)
- … systems integrator for building technology solutions, including IP security , alarms & monitoring, audio visual, low-voltage infrastructure, and networking. As ... and estimation experience in information technology and structured cabling systems + A minimum of 5 years of technical...an asset + Excellent organization and attention to detail Physical Demands: In general, the following physical … more
- Mass Markets (Killeen, TX)
- …records of claim resolutions and customer interactions using email management systems and customer service software. Expectations: + Effectively multitask while ... claim resolutions while maintaining high performance standards. + Navigate multiple systems with proficiency and accuracy. CANDIDATE QUALIFICATIONS WONDER IF YOU ARE… more
- Mass Markets (Killeen, TX)
- …actively to understand customer needs and provide accurate solutions + Utilize internal systems and tools to manage customer accounts and process claims + Accurately ... document customer interactions and resolutions in CRM systems + Follow all required scripts, policies, and procedures...growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office… more
- Mass Markets (TX)
- …will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a difficult time. Our ... the customer's experience + Utilize our service techniques and systems + Escalate customer dissatisfaction to proper channels In...growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office… more