- Bank of America (Richmond, VA)
- …attracting and developing exceptional talent, supporting our teammates' physical , emotional, and financial wellness, recognizing and rewarding performance, ... obtain results, and establishing input/output processes and working parameters for systems . **Key Responsibilities:** + Maintain and support the ServiceNow & Remedy… more
- Mass Markets (VA)
- …with accurate call details + Accurately document call resolution in appropriate systems + Strictly follow client process for handling financial issues and inquiries ... + The ability to multi-task using multiple screens and systems while talking on the phone with customers. +...growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office… more
- Mass Markets (VA)
- …call resolution through problems solving and effective call handling + Research systems to find missing information as applicable; coordinate with other departments ... + Accurately document and process customer claims in appropriate systems + Utilize knowledge base and training to accurately...growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a home office… more
- Mass Markets (VA)
- …will apply the latest customer service techniques and learn our account management systems while helping improve the customer experience during a difficult time. Key ... the customer's experience + Utilize our service techniques and systems + Escalate customer dissatisfaction to proper channels In...growth, MCI is the place for you. Apply today! PHYSICAL REQUIREMENTS This job operates in a professional office… more
- TekSynap (Arlington, VA)
- …hardware and software Configuration troubleshooting. + Experience with various desktop systems , operating systems , and diverse technical environments. iv. ... customer service orientation and verbal communication skills. Experience Supporting Windows Operating Systems , MAC Operating Systems , MS Office, VPN, local and… more
- TekSynap (Radford, VA)
- …similar size and complexity. + Experience in Computer Science, Information Systems , Engineering, Business, or related technical discipline. + Proficiency with ... briefing senior leadership. + Experience in Computer Science, Information Systems , Engineering, Business or related scientific or technical discipline able… more
- Marriott (Falls Church, VA)
- …in all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and ... ACTIVITIES** **Executing Engineering Operations and Budgets** * Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and… more
- TekSynap (Reston, VA)
- …and documentation of new and existing policies, procedures and processes for systems and workflows, track issues via ticketing system. + Maintain inventory database, ... concepts: Active Directory account creation and maintenance, OU and Security Group management, Group Policy configuration, DNS records management, file/folder/share… more
- TekSynap (Fort Belvoir, VA)
- …documentation, and implementation of automated information and/or telecommunications systems . The role requires day-to-day oversight of comprehensive contract ... + **Bachelor's degree** required **Clearance** + **Must possess an Secret IT-II level security clearance or have an active National Agency Check with Local Agency… more
- TekSynap (Arlington, VA)
- …(FCR), and call abandonment rates. + Implement and maintain knowledge management systems , ensuring up-to-date documentation and user resources. + Oversee the Tier I ... Equipment on Hand Reports as required by the contract. + Manage security compliance, including remediation of vulnerabilities and spillage incidents. + Coordinate… more