- Mass Markets (Las Cruces, NM)
- …first-call resolution through problem-solving and effective call handling. + Research systems to find missing information as applicable; coordinate with other ... + Accurately document and process customer claims in appropriate systems . + Lead fact-finding discussions to determine the best...Word, Outlook) + Basic understanding of the Windows operating system + Highly reliable with the ability to maintain… more
- Mass Markets (NM)
- …with accurate call details + Accurately document call resolution in appropriate systems + Strictly follow client process for handling financial issues and inquiries ... + The ability to multi-task using multiple screens and systems while talking on the phone with customers. +...and the ability to learn new and complex computer system applications including corporate intranet + Basic knowledge of… more
- Mass Markets (Las Cruces, NM)
- …on-site interviews, process on-site interviews, track the hiring process within our system , and assist with the development of new recruiting processes and tools. ... efficiently. + Perform various tasks within the human resources systems to maintain employee information and time keeping data....and the ability to learn new and complex computer system applications + Highly reliable with the ability to… more
- Mass Markets (Mesilla, NM)
- …or engineering teams. + Document all interactions and solutions in the ticketing system . + Maintain up-to-date knowledge of products, services, and system ... in a contact center. + Strong knowledge of operating systems , browsers, and common software. + Excellent communication and...and other office equipment, including a phone, copier, and printer . The employee may occasionally be required to move… more
- Mass Markets (Las Cruces, NM)
- …+ Understand customer needs and recommend tailored solutions + Use internal systems to manage accounts and process orders accurately + Research and resolve ... or appropriate teams + Stay current with training, updates, and system changes + Meet attendance, punctuality, and performance expectations CANDIDATE QUALIFICATIONS… more
- Mass Markets (Las Cruces, NM)
- …issues + Manage customer accounts and process orders accurately using our systems + Follow scripts, policies, and procedures to ensure consistency and compliance ... to appropriate team members when needed + Stay current with training, system updates, and team communications + Maintain excellent attendance and punctuality… more
- Uniti (Hobbs, NM)
- …0-33% **Equipment Used in Job Performance/Working Environment** : Computer, Printer , Telephone, Cellular Phone **Type of Driver's License Required:** Driver's ... approval from federal regulatory agencies prior to granting certain system /network access to any non-U.S. citizen personnel. Offers of...to obtain the necessary approval prior to accessing certain systems and/or Uniti's network. _If you are not a… more
- Uniti (Ruidoso, NM)
- …67-100% **Equipment Used in Job Performance/Working Environment:** Computer, Printer , Fax, Telephone, Basic Office Supplies, Copier, Vehicle **Exposures ... approval from federal regulatory agencies prior to granting certain system /network access to any non-U.S. citizen personnel. Offers of...to obtain the necessary approval prior to accessing certain systems and/or Uniti's network. _If you are not a… more
- Mass Markets (Clovis, NM)
- …actively to understand customer needs and provide accurate solutions. + Use internal systems to manage accounts, process claims, and update records. + Follow scripts ... protect customer data. + Stay current with training materials, system updates, and product knowledge. + Meet performance goals...and other office equipment, including a phone, copier, and printer . The employee may occasionally be required to move… more
- Mass Markets (Las Cruces, NM)
- …all new training material to stay up-to-date on changes to program knowledge, systems , and processes + Adhere to all attendance and work schedule requirements ... PowerPoint, Word, Outlook) + Basic understanding of Windows operating system + Highly reliable with the ability to maintain...and other office equipment, including a phone, copier, and printer . The employee may occasionally be required to move… more