- Mass Markets (Las Cruces, NM)
- …answer customer questions + Maintain accurate and detailed records in CRM systems + Handle financial inquiries with strict adherence to confidentiality and ... customer service role + Ability to multitask across multiple systems while on calls + Typing speed of 30-45...and other office equipment, including a phone, copier, and printer . The employee may occasionally be required to move… more
- Mass Markets (Las Cruces, NM)
- …customer issues effectively, aiming for first-call resolution + Research internal systems to locate missing information and collaborate with other departments as ... and team meetings to stay up to date on systems and procedures + Adhere to assigned schedules and...and other office equipment, including a phone, copier, and printer . The employee may occasionally be required to move… more
- Mass Markets (Las Cruces, NM)
- …actively to understand customer needs and provide accurate solutions + Use internal systems and tools to manage accounts and process inquiries + Identify and act ... materials + Maintain accurate documentation of customer interactions in CRM systems + Adhere to all scripts, policies, and confidentiality requirements CANDIDATE… more
- Mass Markets (NM)
- …input various forms of information into the company database + Keep all filing systems up to date + Provide support in a team-based environment + Communicate ... (within a BPO preferred) + Knowledge of office management systems and procedures + Proficiency in MS Office (MS...and other office equipment, including a phone, copier, and printer . The employee may occasionally be required to move… more
- Mass Markets (Las Cruces, NM)
- …actively to customer concerns and resolve issues effectively + Use internal systems to manage accounts and complete service tasks + Identify sales opportunities ... Microsoft Office (Excel, PowerPoint, Word, Outlook) + Familiarity with Windows operating systems + Reliable and punctual with strong time management + Strong… more
- Mass Markets (NM)
- …(GAAP/IFRS), and audit requirements. + Monitor and improve accounting processes and systems to increase accuracy and efficiency. + Support internal and external ... reporting standards, and internal controls. + Proficiency in ERP systems (eg, SAP, Oracle, NetSuite) and Microsoft Excel. +...and other office equipment, including a phone, copier, and printer . The employee may occasionally be required to move… more
- Mass Markets (Las Cruces, NM)
- …to customer concerns and deliver effective, timely resolutions. + Use internal systems to manage accounts, process claims, and retrieve information. + Identify ... (Word, Excel, PowerPoint, Outlook). + Familiarity with Windows operating systems . + Dependable and punctual with a strong work...and other office equipment, including a phone, copier, and printer . The employee may occasionally be required to move… more
- Mass Markets (Las Cruces, NM)
- …focusing on first-call resolution + Research and retrieve information using internal systems ; collaborate with other teams as needed + Accurately document and ... Office (Word, Excel, Outlook, PowerPoint) + Familiarity with Windows operating systems + Strong problem-solving, conflict resolution, and troubleshooting skills +… more
- Mass Markets (Las Cruces, NM)
- …problem-solving and active listening + Accurately document interactions in CRM systems + Follow all client protocols, scripts, and confidentiality requirements + ... customer service role + Proficient in multitasking across multiple systems while on calls + Typing speed of 30-45...and other office equipment, including a phone, copier, and printer . The employee may occasionally be required to move… more
- Mass Markets (Las Cruces, NM)
- …aiming for first-call resolution + Research and retrieve information across systems to support customer needs + Accurately document customer interactions and ... Office (Excel, Word, PowerPoint, Outlook) + Familiarity with Windows operating systems + Dependable and punctual with excellent time management + Problem-solving… more