- Cognizant (Harrisburg, PA)
- …monitoring dashboards, incorporating distributed tracing, logging, and metrics for proactive issue resolution. Collaborate with development and operations teams to ... foster a culture of DevOps and continuous improvement. Provide technical leadership and mentorship to the cloud platform engineering team. **Requirement** Proven experience as a hands-on architect with a strong background in GCP. Expert-level proficiency with… more
- UPMC (Pittsburgh, PA)
- …the contracted organization per departmental policies and procedures. + Proactive in building relationships with UPMC services (CRS facilities, neuropsychologists, ... physicians, etc) + Participates in professional growth and development related to the field of sports medicine to further his/her knowledge + Provides athletic training services within contractual guidelines utilizing UPMC and site-specific Written Protocol… more
- Kelly Services (Horsham, PA)
- …fluidly. + Possess excellent communication and customer service skills for proactive issue resolution. + Have experience working with external vendors, ordering ... services, and utilizing web-based procurement systems like Ariba or SAP. + Are proficient in Microsoft Office, especially Excel, with skills in pivot tables, V-lookups, and macros. + Are technically savvy and eager to learn web-based technology systems used in… more
- Navient (Harrisburg, PA)
- …**As the Client Happiness Origination Associate, you will:** + Take a proactive approach via multiple channels (phone, emails, SMS, etc) in initiating contact ... with potential clients, employing engaging communication and tailored strategies to effectively address their needs and guide them through the decision-making process towards conversion. + Work closely with clients to navigate any obstacles in the process,… more
- Cardinal Health (Harrisburg, PA)
- …effective resolution for complex payer/pharmacy issues toward a positive outcome + Proactive follow-up with various contacts to ensure patient access to therapy + ... Demonstrate superior customer support talents + Prioritize multiple, concurrent assignments and work with a sense of urgency + Must communicate clearly and effectively in both a written and verbal format + Be familiar with long- and short-range changes in the… more
- WM (Connellsville, PA)
- …Services Technicians travel between customer healthcare facilities providing on-site proactive collection and exchange of waste containers for various Stericycle ... programs, including but not limited to: Sharps Management Service, Pharmaceutical Waste, Controlled Substances, and Document Management. This service is provided at regularly scheduled intervals for assigned facilities. **Key Job Activities:** * Travels… more
- TE Connectivity (Middletown, PA)
- …for assigned accounts + Provide timely responses to inquiries + Foster proactive communication + Build strong relationships through: + Regular customer interactions ... + Formal feedback surveys + Tailored meetings + Act as a liaison between customers and internal teams to: + Resolve escalations + Propose solutions + Drive process improvements **Order and Service Management** + Process customer orders, changes, returns, and… more
- Cognizant (Harrisburg, PA)
- …+ Actively re-direct incoming callers to self-service options + Perform proactive outbound follow-up communications as necessary + Process orders and other ... related voice and non-voice tasks as needed to meet client needs **Role Requirements** + A High School Diploma or equivalent is required + Must be Bilingual in Spanish/English + At least 2 years of Customer Service experience + Previous call center experience… more
- Wells Fargo (Philadelphia, PA)
- …of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound ... risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at… more
- ICON Clinical Research (Blue Bell, PA)
- …action plans as necessary to ensure profitability. + Promoting a proactive , professional culture within the Project Management department and contributing to ... the group's success + Ensuring the team is compliant with standard procedures and other company policies + Leading customer meetings and escalations when required + Support staff recruitment, including interviews and supporting hiring process. + Other… more