- Public Consulting Group (Harrisburg, PA)
- …better meet the needs of struggling students through the use of data-driven problem solving and case management. Our service professionals partner with internal and ... functionality compared against documented specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and schedule incidents.… more
- Commonwealth of Pennsylvania (PA)
- …or in-person by answering questions, clarifying requirements, and assisting with problem solving, making improvements or addressing areas of weakness. Levels of ... email, phone or in-person by answering questions, clarifying requirements, assisting with problem solving and making recommendations for improvement. + B. I have… more
- GovCIO (Harrisburg, PA)
- …and continuous improvement initiatives are implemented across Incident Management, Problem Management, and Knowledge Management. Occasional travel may be required ... outside groups as necessary. + Follow ITIL best practices for Problem Management, ensuring Problem Management Team has sufficient resources to perform Root Cause… more
- Oracle (Harrisburg, PA)
- …years experience in supply chain IT roles with a track record of problem solving, effectively managing projects in an empowered and changing environment. * ... collaboration. * Excellent written and oral communication, customer service, business acuity, problem solving and ability to multitask. * Ability to collaborate and… more
- Caterpillar, Inc. (Philadelphia, PA)
- …the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We ... the work we do - but also about each other. We are the makers, problem solvers and future work builders who are creating stronger, more sustainable communities. We… more
- Cardinal Health (Harrisburg, PA)
- …enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing ... reimbursement, and/or other services by acting as a liaison in problem -solving, research and problem /dispute resolution. **_Job Summary_** Responsible for… more
- Cardinal Health (Harrisburg, PA)
- …enhancing customer business through contract administration, customer orders, and problem resolution. The Representative II, Customer Service Operations is ... for providing services to customers by acting as a liaison in problem -solving, research and order problem /dispute resolution. **_Responsibilities_** + Offer… more
- ThermoFisher Scientific (Pittsburgh, PA)
- …and/or external issues delaying invoice payment. They lead all aspects of problem solving and facilitate conversations with responsible parties. . This would entail ... to cash collection and being the primary contact for problem resolution for the customers in their portfolio. They...a solid understanding of customer billing platforms that allow problem identification and solution + Proficiency in key Excel… more
- ThermoFisher Scientific (Pittsburgh, PA)
- …and/or external issues delaying invoice payment. They lead all aspects of problem solving and facilitate conversations with responsible parties. . This would entail ... to cash collection and being the primary contact for problem resolution for the customers in their portfolio. Key...a solid understanding of customer billing platforms that allow problem identification and solution . Proficiency in key Excel… more
- Oracle (Harrisburg, PA)
- …skills. + Excellent written and oral communication, customer service, business acuity, problem solving and ability to multitask. + Ability to collaborate and write ... years experience in supply chain IT roles with a track record of problem solving, effectively managing projects in an empowered and changing environment. +… more