- University of Southern California (Los Angeles, CA)
- …the work or gathering all the resources needed for ultimate resolution and continuity of problem management . + Req Ability to travel between Keck Medicine of USC ... imaging solutions. Performs complex and often unique work assignments. Advises management on issues. Supports the mission, vision, values, and strategic goals… more
- Red Hat (Sacramento, CA)
- …Kubernetes Operators and other software to autonomously manage the environment, and guide problem management resolution (PMR) analysis when things go wrong. You ... supporting deep-dive conversations on product capabilities and escalation / problem resolution surrounding incidents + Design processes and communication norms… more
- PNC (Walnut Creek, CA)
- …Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Problem Management Process, Products and Services, Sales Support ... verbal & written communication skills * Critical thinking skills * Analytical and problem -solving skills to reach resolution * Ability to multitask and adapt to… more
- Stanford Health Care (Newark, CA)
- …and provide production support and services + Knowledge of structured analysis concepts, problem management concepts, and organizational analysis with a focus on ... collaborative team to enhance the operations, programs, communications and content management of the Customer Experience and Support Services team and TDS.… more
- ServiceNow, Inc. (Santa Clara, CA)
- …+ Partner with engineering leaders to evolve the operating model (Agile practices, release management , incident and problem management ). + Define and track ... into clear priorities, OKRs, and execution plans. + Own CCX P&L management with Finance: planning, forecasting, scenario modeling, and investment trade-offs. Run CCX… more
- SpaceX (Hawthorne, CA)
- …knowledge of ITIL frameworks, with proven ownership of incident, change, and problem management programs. + Demonstrated success managing high‑severity incidents ... continuous improvement of SpaceX's corporate ITSM (Information Technology Service Management ), incident, change, and monitoring practices. You'll own high‑visibility… more
- Ensono (Los Angeles, CA)
- …or eliminate the need for human intervention, enabling our teams to focus on problem management tasks by automating corrective steps in response to specific ... for this Role + Utilize system knowledge and project management skills to design automation for different platforms +...Code hosting platforms for version control and source code management such as Github + Software Development Issue tracking… more
- CommonSpirit Health (Redding, CA)
- … problem reporting and resolution. Escalates issues when necessary. Integrates with problem management and performs root cause analysis when necessary. + ... Responds to assigned issues and participates in the advanced troubleshooting purchasing and deployment of new devices upgrades fixes and new installations. Provides feedback on technical process issues to improve overall service delivery. Participates in local… more
- University of Southern California (Los Angeles, CA)
- …or gathering all of the resources needed for ultimate resolution and continuity of problem management + Req Availability to travel between Keck Medicine of USC, ... business solutions. Performs complex and often unique work assignments. Advises management on issues. Supports the mission, vision, values and strategic goals… more
- J&J Family of Companies (Irvine, CA)
- …Escalation Management , Fact-Based Decision Making, Performance Measurement, Problem Management , Process Improvements, Technical Credibility **The anticipated ... for humanity. Learn more at https://www.jnj.com **Job Function:** Customer Management **Job Sub** **Function:** External Customer/Product Training **Job Category:**… more
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