- Cayuse Holdings (Sacramento, CA)
- …unique technical troubleshooting assistance, accurately assesses and records problems in the problem management tool + Provide assistance and information to the ... of end user accounts and setting permissions. + Provide end user device management and support, including desktops, and laptops. + Provide timely feedback to… more
- NTT America, Inc. (San Diego, CA)
- …Coach team members in support process and activities + Identify areas for problem management and plan for implementation + Lead continuous improvement activities ... and Compliance Manager:** **Responsibilities:** + Oversee the support function, including incident, problem , change, and release management across domains (ERP /… more
- Red River (Santa Clarita, CA)
- …+ Strong understanding of ITIL practices, especially Incident, Request, and Problem Management . + Preferred Certifications: Microsoft 365 Fundamentals (MS-900), ... Intermediate experience with Active Directory and Azure AD, including user management , group membership, MFA issues, and identity-related troubleshooting. + Working… more
- SpaceX (Hawthorne, CA)
- …knowledge of ITIL frameworks, with proven ownership of incident, change, and problem management programs. + Demonstrated success managing high‑severity incidents ... continuous improvement of SpaceX's corporate ITSM (Information Technology Service Management ), incident, change, and monitoring practices. You'll own high‑visibility… more
- US Bank (Los Angeles, CA)
- …processes are adequate, including the timely completion of credit requests, past due management , credit quality goals, problem credit management and CRA/PRM ... what you excel at-all from Day One. **Job Description** Corporate Banking Portfolio Management Team Lead (PMTL) maintains a high credit rating within the department.… more
- Fox Rothschild LLP (Los Angeles, CA)
- …plus all other applications as needed; note trends; perform troubleshooting; perform problem management , including escalating to other teams and to vendors ... architecture and data integration options and make recommendations to IS management for possible implementation with on premise or cloud hosted solutions.… more
- Palo Alto Networks (Santa Clara, CA)
- …data pipelines, LLM capabilities, and RAG (Retrieval-Augmented Generation) to effectively problem -solve with IT. + Change Management Mastery: Demonstrated ... full time, with flexibility when it's needed. This model supports real-time problem -solving, stronger relationships, and the kind of precision that drives great… more
- Humana (Sacramento, CA)
- …all Tier 0 Virtual Apps Platform infrastructure operations, including incident management , problem resolution, change control, and continuous improvement ... , and talent acquisition. + Strong understanding of ITIL principles, incident/ problem /change management , and service level agreements. + Familiarity with… more
- BEAT LLC (Corona, CA)
- …degree in a relevant field. Roles and Responsibilities: + Experience with Incident management , Problem management , Knowledge management . + Ability ... regulations, policies, procedures, and limitations. + Coordinate with the appropriate management levels, as required by applicable policies or procedures. + Have… more
- Mission Support and Test Services (Santa Barbara, CA)
- …mentoring, training and support of other IT Infrastructure Analysts. + Participate in problem management and root causes analysis and maintain 24x7 availability ... solve IT problems, including documenting the changes and following all change management procedures. + Identify opportunities to use emerging technology to increase… more