- Carrier (Palm Beach Gardens, FL)
- …high-growth environments. + Implement ITIL-based processes for incident, change, and problem management to ensure operational excellence. + Drive observability ... + 3 years of experience in operating key processes including incident, change and problem management + 3 years of experience as a team lead either with matrixed… more
- Oracle (Tallahassee, FL)
- …* **Experience:** * 8+ years in healthcare IT with a focus on incident/ problem management . * Proven expertise in Cerner Millennium architecture, workflows, and ... teams during high-stress situations. * **Certifications (preferred):** * ITIL (Incident/ Problem Management modules), or other relevant Cerner certifications.… more
- Deloitte (Jacksonville, FL)
- …templates or scripts to automate everyday developer or operations functions.Lead problem management to reduce recurring incidents and identify ... you'll do/Responsibilities In depth knowledge of radiology and cardiology workflows, imaging management , and the use of Epic's EHR to support diagnostic and… more
- Intercontinental Exchange (ICE) (Jacksonville, FL)
- …limit their impact. Troubleshooting and fault isolation to restore service when necessary. + Problem Management + Solutions for Incident Management from Case ... to facilitate effective handling of service outages. **Responsibilities** + Incident Management + Proactive checkouts and monitoring to avoid service outages or… more
- PNC (Tampa, FL)
- …Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Negotiating, Problem Management Process **Work Experience** Roles at this ... to the company's success. As an Account Manager I within PNC's Treasury Management Commercial Sales organization, you will be based in Philadelphia PA or Tampa… more
- Deloitte (Tampa, FL)
- …upgrade deployments + Experience in the following: + IT Service Management + Incident Management + Problem Management + Change Management + Release ... executives, and service owners (HR, IT, Customer, Field Service, Project Portfolio Management ) and their teams to create a future-ready operating model. Our focus… more
- Cayuse Holdings (Tallahassee, FL)
- …unique technical troubleshooting assistance, accurately assesses and records problems in the problem management tool + Provide assistance and information to the ... of end user accounts and setting permissions. + Provide end user device management and support, including desktops, and laptops. + Provide timely feedback to… more
- Boar's Head Brand/Frank Brunckhorst Co., LLC (Sarasota, FL)
- …ticketing system, and compliance to current & future KPI's, Performance Metrics, Incident Queue Management & Problem Management (RCA) in ITSM Tool. + ... supporting Technical & Functional Testing of new technologies. + Administration, Management , and Monitoring of Telephony & Voicemail Systems. Performs Tier I/II/III… more
- Red River (Doral, FL)
- …+ Strong understanding of ITIL practices, especially Incident, Request, and Problem Management . + Preferred Certifications: Microsoft 365 Fundamentals (MS-900), ... Intermediate experience with Active Directory and Azure AD, including user management , group membership, MFA issues, and identity-related troubleshooting. + Working… more
- NBC Universal (Orlando, FL)
- …with source control management such as Git and/or SVN + Strong problem solving skills, and the ability to communicate complex concepts clearly and accurately + ... and standards required for compliance and identified best practices. + Problem and Change Management ITIL ServiceNow toolset in tracking and providing status on… more