- Mastercard (Harrison, NY)
- …the platform Automate manual activities Troubleshooting and Root cause analysis Problem management Responsibilities * Creating Observability Plans * ... Troubleshooting and defect management * Problem Manangement * Change Management * Escalation and Communication * Cost Management * Service Desk and… more
- HTC Global Services Inc (Brooklyn, NY)
- …configuration, vMotion, resource pools, templates, and performance tuning. + Incident & Problem Management : Act as final escalation point for critical ... Windows Server and VMware environments. This role involves deep problem diagnosis, performance optimization, and automation to ensure high availability,… more
- CIBC (New York, NY)
- …Information Technology Infrastructure Library (ITIL) practices for incident, change, and problem management . Manage major incidents in collaboration with CIBC's ... be an asset. + Experience with ITIL, including an incident, problem , and change management tool like ServiceNow. Experience with software testing and issue … more
- Oracle (Albany, NY)
- … process in a production IT Environment and IT Operations. 7. Good understanding of Problem Management , Change Management and Event Management processes. ... IT administration in complex corporate environments + Strong with Project Management playbooks, methodologies and experience with tracking and reporting metrics +… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …teams to work on issues escalated to Tier 2. + Adhere to the defined incident management , problem management , change management , release management , ... Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific… more
- PSEG Long Island (Bethpage, NY)
- …includes developing, administering and executing preventive maintenance programs, overseeing problem management , performing root cause analysis and corrective ... and manage mailbox stores and distribution groups + Support implementation and management of security policies, alerts, reports, and audits + Manage and control… more
- PSEG Long Island (Bethpage, NY)
- …includes developing, administering and executing preventive maintenance programs, overseeing problem management , performing root cause analysis and corrective ... policies, best practices and branch standards. + Working with IT staff and management , and cloud technology vendors to plan, design, build, implement, and support… more
- Audacy (New York, NY)
- …maintains SLAs/KPIs for support including incident response, request fulfillment and problem management . + Identify vulnerabilities and opportunities for ... Support. Leading the Audacy 24x7x365 end-user support, IT operations and service management practices. As a leader within our Service Delivery team, you will… more
- Oracle (Albany, NY)
- …development self-paced learning collateral + Monitoring and/or managing issues logged via Problem Management process as needed + Operating independently to ... join our team to be part of an exciting opportunity. We are Engagement Management Talent Development, a team dedicated to onboarding new Engagement Management … more
- CUNY (New York, NY)
- … and major incident response; coordinate rapid service restoration and post-incident problem management . + Own disaster recovery design and configurations for ... and maintaining datacenter and cloud operations that includes the management of IT facilities, network, security, telecommunications, servers, storage, and… more
Recent Jobs
-
Systems Engineer (MBSE) or Principal Systems Engineer (Mbse)
- Northrop Grumman (Redondo Beach, CA)
-
Sr. Consultant - Secure Cloud Transformation (AWS/Azure) | Remote, USA
- Optiv (Charlotte, NC)