- HTC Global Services Inc (Brooklyn, NY)
- …compliance checklists. + Ensure adherence to ITIL processes for change, incident, and problem management . 4. Advanced Troubleshooting & RCA Leadership + Provide ... oversight during implementation by operational teams. 7. Documentation & Knowledge Management + Produce HLD/LLD documents, architecture diagrams, runbooks, and SOP… more
- Citigroup (Getzville, NY)
- …Relevant Skills** Assessment, Change Management , Communication, Credible Challenge, Management Reporting, Problem Solving, Program Management , Risk ... senior level, is a must.** **The led will be accountable for full management responsibility of people and planning, including duties such as performance evaluation,… more
- SMBC (White Plains, NY)
- …infrastructure, IT Governance, Change Management , Remote Access, Incident and Problem Management , Cloud, and more. Reporting to IT Infrastructure Team ... their duties. In addition, they will (i) support IAD Management team in helping to identify areas of coverage...articulate results and conclusions for review with senior audit management and auditees. * Challenge the ongoing coverage of… more
- S&P Global (New York, NY)
- …in critical activities such as incident management , emergency response, change management , problem management , and capacity planning to support the ... high availability. The team prioritizes service availability, service request management , and continuous improvement of support processes through collaborative… more
- US Bank (New York, NY)
- …processes are adequate, including the timely completion of credit requests, past due management , credit quality goals, problem credit management and CRA/PRM ... what you excel at-all from Day One. **Job Description** Corporate Banking Portfolio Management Team Lead (PMTL) maintains a high credit rating within the department.… more
- Jabil (Elmira, NY)
- …the "formalization" of the IT process focusing on change, configuration, incident and problem management , leading to service level management , service and ... to facilitate process consistency and effectiveness.. Maintain concise process management documentation and ensure process information repository is complete and… more
- Fox Rothschild LLP (New York, NY)
- …plus all other applications as needed; note trends; perform troubleshooting; perform problem management , including escalating to other teams and to vendors ... architecture and data integration options and make recommendations to IS management for possible implementation with on premise or cloud hosted solutions.… more
- M&T Bank (New York, NY)
- …not limited to, annual reviews, interim update memos, a covenant monitoring program, problem loan management , early warning indicators, and other forms of credit ... serves as a critical link between relationship managers (RM) and credit risk management to facilitate sound lending decisions and portfolio management . Primary… more
- M&T Bank (New York, NY)
- …not limited to, annual reviews, interim update memos, a covenant monitoring program, problem loan management , early warning indicators, and other forms of credit ... serves as a critical link between relationship managers (RM) and credit risk management to facilitate sound lending decisions and portfolio management . **Primary… more
- Humana (Albany, NY)
- …all Tier 0 Virtual Apps Platform infrastructure operations, including incident management , problem resolution, change control, and continuous improvement ... , and talent acquisition. + Strong understanding of ITIL principles, incident/ problem /change management , and service level agreements. + Familiarity with… more