- Intuit (New York, NY)
- …Work with customers to create an innovative solution to the core workflow management problem that service-based SMBs face. (Think design thinking, user research, ... **Overview** QuickBooks has built its reputation as the market-leading financial management platform for small and mid-market businesses (SMBs). Now, we are on a… more
- Mount Sinai Health System (New York, NY)
- …Environment + Aid in the resolution of escalated issues and actively participate in problem management activities. + Cross-train other IT staff members in the ... and Cisco Catalyst Center, aka DNAC for network planning, deployment, monitoring, management , and troubleshooting. + Be able to create professional documents on the… more
- NYU Rory Meyers College of Nursing (New York, NY)
- …Collaborate with managers, specialists, technicians, service partners, and vendors for problem management of complex technical support issues. Qualifications ... printers, and A/V systems. Experience with Active Directory and Endpoint Management Systems; creating technical documentation and staff supervision or an equivalent… more
- CompuCom (Albany, NY)
- …of new equipment configurations and software upgrade testing capabilities. + Quality problem management , task prioritization, ticket management , escalation, ... follow up, and thorough documentation of all activities. + Highly effective communication both verbally and in writing with both Technical and Non-Technical clients. + Resilient, analytical thinking, multi-tasking skills, superb listening skills, technical… more
- Oracle (Albany, NY)
- …escalated technical support for complex technical issues which may include leading problem management cases and providing management status. Coordinate ... escalated support cases and lead appropriate internal technical resources and/or third party vendors to resolution and coordinate a storage infrastructure of Oracle system and database appliances. Responsible for Oracle production environments; assist with… more
- Mount Sinai Health System (New York, NY)
- …diagrams. + Provide Tier II/III support and lead root-cause analysis and problem - management activities for Cisco and Meraki platforms. + Provide day-to-day ... technologies, including troubleshooting and deployment. + Experience with network management and monitoring platforms, including SNMP-based tools such as SolarWinds,… more
- Brink's (Albany, NY)
- …managing relationships and all customer communication. You will handle escalations, project management , problem resolution, root cause analysis, and more. Your ... Company (NYSE:BCO) is a leading global provider of cash and valuables management , digital retail solutions, and ATM managed services. Our customers include financial… more
- Bank of America (New York, NY)
- …+ Adaptability + Business Acumen + Customer and Client Focus + Oral Communications + Problem Solving + Account Management + Client Experience Branding + Client ... ATM, online banking, mobile banking) + Applies strong critical thinking and problem -solving skills to meet clients' needs + Will follow established processes and… more
- Bank of America (Holbrook, NY)
- …* Adaptability * Business Acumen * Customer and Client Focus * Oral Communications * Problem Solving * Account Management * Client Experience Branding * Client ... ATM, online banking, mobile banking) * Applies strong critical thinking and problem -solving skills to meet clients' needs * Will follow established processes and… more
- Bank of America (Flushing, NY)
- …Listening * Business Acumen * Customer and Client Focus * Oral Communications * Problem Solving * Account Management * Client Experience Branding * Client ... and adapt to changing circumstances * Applies strong critical thinking and problem -solving skills to meet clients' needs * Demonstrates effective time management… more
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