- TEKsystems (Media, PA)
- …networking best practices. Responsible for third tier network incident escalation and problem management . Manage ticket queues and build support documentation to ... minimal supervision Detail oriented and excellent organizational, time and stress management skills Excellent analytical and problem -solving skills Ability to… more
- PNC (Pittsburgh, PA)
- …improvement opportunities for continuous improvement. * 8 + years' experience in Incident Management , Problem Management or other roles where indirect ... be successful in this position. **Preferred Skills** Application Development, Business Management , Customer Solutions, Design, Group Problem Solving, Process… more
- The Hertz Corporation (Harrisburg, PA)
- …requirements and strategic goals. + Adheres to all current Change and Problem management policies and procedures + Additional responsibilities include ... documentation all key elements of Hertz Customer IAM and Certificate Lifecycle Management supporting infrastructure and services that are part of the overall… more
- Highmark Health (Monroeville, PA)
- …communication skills + Advanced Excel experience + Strong analytical skills + Budget Management + Robust problem solving + Thorough knowledge of automated supply ... for the strategic implementation of supply chain initiatives and operational management throughout AHN hospitals and surgery centers. The Materials Manager will… more
- Sumitomo Pharma (Harrisburg, PA)
- …customer escalations. + Knowledge of ITSM tool, preferably ServiceNow, for Incident and Problem management tracking. + Experience working with Microsoft 365 and ... trends in incidents. + Ability to clearly present complete problem details and propose recommended solutions to management... problem details and propose recommended solutions to management . + Understanding of importance of and compliance to… more
- HP Inc. (Harrisburg, PA)
- …change management activities while adhering to incident, change, and problem management processes. The role consistently meets production goals, aligns ... change management activities, adhering rigorously to incident, change, and problem management processes to maintain service quality and compliance. *… more
- Sumitomo Pharma (Harrisburg, PA)
- …Excel, and other data visualization/reporting tools + Excellent communication, stakeholder management , and problem -solving skills + Strong knowledge of CRM ... and experienced individual for the position of **Associate Director, Commercial Data Management ** . This high impact role requires a strategic and technically… more
- PNC (PA)
- …to prioritize work and assess impact from any issues/incidents. * Experience in Incident Management , Problem Management , and Operations Management and ... be successful in this position. **Preferred Skills** Application Development, Business Management , Customer Solutions, Design, Group Problem Solving, Process… more
- Ensono (Philadelphia, PA)
- …a key point of contact for clients + Participating in proactive and reactive problem management , particularly for systemic issues, in order to help reduce the ... all duties. MF TAs will use communication as well as analytical and problem -solving skills to help identify, communicate, and resolve issues as well as make… more
- Ensono (Philadelphia, PA)
- …Governance, Audit & Security + Operate within ServiceNow for change, incident, and problem management ; deliver robust RCAs and preventive actions. + Ensure ... Protect - advanced backup/restore, policy domains, storage pools, dedupe, and problem management . L2 Cross-Skills + Linux (L2) - package mgmt, services,… more
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