- Ensono (Philadelphia, PA)
- …Governance, Audit & Security + Operate within ServiceNow for change, incident, and problem management ; deliver robust RCAs and preventive actions. + Ensure ... Protect - advanced backup/restore, policy domains, storage pools, dedupe, and problem management . L2 Cross-Skills + Linux (L2) - package mgmt, services,… more
- Iron Mountain (Harrisburg, PA)
- …+ Deep understanding of IT service delivery principles and demonstrated experience in Incident Management , Problem Management , and Change Management . + ... time, and apply best practices in IT service delivery, Incident, Problem , and Change Management . **What You'll Bring** The ideal candidate will have: + Minimum… more
- PNC (PA)
- …best practices. * Other core competencies listed below o Incident and problem management (ITIL framework) o Root cause analysis and system ... be successful in this position. **Preferred Skills** Application Development, Business Management , Customer Solutions, Design, Group Problem Solving, Process… more
- SHI (Harrisburg, PA)
- …triage with Wireshark. + Service reliability & governance (MSP-ready): change/incident/ problem management ; DR/BCP (multi-zone, hybrid); patching/LCM and upgrade ... with others to manage solutions, and drive results in problem resolution. + Time Management : Can manage time effectively, accurately estimate the time required… more
- UPMC (Pittsburgh, PA)
- …Level 2 and Level 3 issues. Manage complex support events. Conduct effective problem management activities. Project Management : Manage multiple complex ... projects independently. Facilitate full project management life cycle independently. Mentor less experienced team members on aspects of project management .… more
- TEKsystems (Tunkhannock, PA)
- …change management activities while adhering to incident, change, and problem management processes. The role consistently meets production goals, aligns ... change management activities, adhering rigorously to incident, change, and problem management processes to maintain service quality and compliance. *… more
- ARAMARK (Philadelphia, PA)
- …applications, system security, change management , user administration, incident and problem management , and other focus areas. This position requires the ... The Technology Audit team strives to optimize Aramark?s governance, risk management , and control processes through assessment of internal control over information… more
- Oshkosh Corporation (Mcconnellsburg, PA)
- …logs, and telemetry to reduce false positives and eliminate repeat incidents ( problem management ). + Create and maintain runbooks, standard operating procedures ... stakeholders to meet SLAs, ensure compliance (eg, SOC controls, credential management , DLP), and deliver small enhancements that increase stability, performance, and… more
- PNC (Pittsburgh, PA)
- … (ITSM), IT Standards, Procedures & Policies, Packaged Application Integration, Problem Management , Requirements Analysis, Software Reliability Management , ... be successful in this position. **Preferred Skills** Application Development, Business Management , Customer Solutions, Design, Group Problem Solving, Process… more
- Martin's Famous Pastry Shoppe, Inc. (Chambersburg, PA)
- …to determine source of error. + Logs and tracks calls accurately using problem management database, and maintains history records and related problem ... + Provides reports of route equipment distribution and service history to MIS management when requested. + Adheres to and enforces safety, food safety, and Good… more
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