- System One (Pittsburgh, PA)
- …and processes to effectively support domain. Assisted processes would include Incident Management , Problem Management , Change Management , Knowledge ... for proposed and current work to support the Project Management Office (PMO) and Demand Management process....periodic health checks (such as capacity planning, incident and problem reviews). * Assume ownership of problems and incidents… more
- Pfizer (Collegeville, PA)
- …L2/L3 support for SAP systems and related platforms. + Own incident and problem management lifecycle, ensuring timely resolution of SAP and integration issues. ... and integrated ancillary systems. This role combines people and vendor management , issue resolution leadership, and technical depth in SAP troubleshooting and… more
- PNC (Pittsburgh, PA)
- …and Critical Thinking, Effective Communications, Internal Controls, Planning and Organizing, Problem Management Process, Relationship Management , Written ... an energetic, initiative-taking Audit Manager Sr with Audit and/or Risk Management experience, to join Internal Audit's Professional Practices team (Audit Support… more
- System One (Pittsburgh, PA)
- …in a mission critical production environment. * IT Customer Service/ Problem Management Resolution experience. Education/Experience: * Bachelor's degree ... Complex troubleshooting in a mission critical production environment. * IT Customer Service/ Problem Management Resolution experience. Level 2: 2-4 YRS Must Have… more
- PNC (Pittsburgh, PA)
- …and Critical Thinking, Effective Communications, Internal Controls, Planning and Organizing, Problem Management Process, Relationship Management , Written ... adept at presenting complex and sensitive issues to senior management * Strong interpersonal and influencing skills, with the...looking for individuals who are passionate about mitigating risk, problem solving, and protecting the bank and also can… more
- PNC (Pittsburgh, PA)
- … (ITSM), IT Standards, Procedures & Policies, Packaged Application Integration, Problem Management , Requirements Analysis, Software Reliability Management , ... be successful in this position. **Preferred Skills** Application Development, Business Management , Customer Solutions, Design, Group Problem Solving, Process… more
- Ensono (Philadelphia, PA)
- …and document mainframe Network-related problems. + Adheres to ITIL, Change and Problem Management process. + Effectively communicate with software suppliers, ... and Clients for new upgrades and products. + Assist Client applications with problem determination and problem solving + Mainframe Network System Programmer… more
- Ensono (Philadelphia, PA)
- …and documents mainframe Network-related problems. + Adheres to ITIL, Change and Problem Management process. + Effectively communicates with software suppliers, ... and Clients for new upgrades and products. + Assists Client applications with problem determination and problem solving + Mainframe Network System Programmer… more
- Ensono (Philadelphia, PA)
- …Responsible for Incident Management , Request Fulfillment, Change Management , Event Management , and Problem Management for all client environments + ... all levels of the organization + Understanding of large-scale network capacity management and modeling. + Proactively monitor client network performance to assess… more
- Cognizant (Harrisburg, PA)
- …and performance. + Follow and participate in incident management , major incident management , problem management , change management , and configuration ... English + Excellent interpersonal, communication, collaboration, analytical and presentation skills + Great problem solver and ability to work on your own as well as… more