- PNC (Pittsburgh, PA)
- …* Deep understanding and practical application of ITIL methodologies, incident/ problem /change management frameworks, and continuous improvement principles. * ... be successful in this position. **Preferred Skills** Application Development, Business Management , Customer Solutions, Design, Group Problem Solving, Process… more
- PNC (PA)
- …Critical Thinking, Effective Communications, Internal Resource Coordination, Operational Functions, Problem Management Process, Process Management , Standard ... As a Pension Plan Paying Agent Operations Manager Sr. within PNC's Asset Management Group organization, you will be based in Pittsburgh, PA. Ideally the Pension… more
- Geisinger (Wilkes-Barre, PA)
- …security, etc. + Effectively documents steps taken to reach a resolution in the problem management system for other team members to search and learn from ... User Support Analyst serves as a liaison between Information Technology Management and assigned organizational departments on matters related to technology, support,… more
- Amazon (Berwick, PA)
- …drive positive changes - Assisting in implementing service methodologies including incident management , problem management , change management , capacity ... vendors & contractors - Liaising with internal teams & management groups - Ensuring we adhere to and exceed...Preferred Qualifications - 2+ years of previous Data Center Management experience. - Effective communication and decision making skills… more
- Caris Life Sciences (PA)
- …multiple tasks, set priorities, schedule, and meet deadlines. + Proven abilities in problem management , process analysis and root cause analysis. + Strong ... device, or diagnostic industry with demonstrated success in account management , upselling, cross-selling, and driving organic growth at existing...+ Meet all assigned targets and goals set by management + Provide meeting and trade show support as… more
- UPMC (Pittsburgh, PA)
- …staff in resolution of Level 2 and Level 3 issues. + Ability to handle problem management as appropriate. + Project Management : Take ownership of a ... Health Information Exchange. Under the general direction of the management team and senior staff, the Systems Analyst -...team members and meet milestone completion. Update all project management and time tracking tools accordingly. + SDLC (System… more
- Parker Hannifin Corporation (Erie, PA)
- …to enhance service delivery and support across global operations. + Ensure effective incident, problem , and change management practices are in place. + Foster a ... our global IT operations strategy, managing servers, networking, IT Service Management (ITSM), cloud services, backup and disaster recovery, site IT support,… more
- Highmark Health (Pittsburgh, PA)
- …roles on a given project, to include elements of project management , problem -solving, data analytics, team development, communication, and implementation. ... vary depending on initiative, but will include elements of project management , problem -solving, data analytics, team development, communication, and… more
- Robert Half Technology (Philadelphia, PA)
- …of experience in the technology industry, with a focus on customer service, incident management , and problem management . * Strong understanding of ITIL ... holidays, to ensure 24/7 operational coverage. * Continuously improve incident management practices and contribute to the development of operational best practices.… more
- Fox Rothschild LLP (Philadelphia, PA)
- …plus all other applications as needed; note trends; perform troubleshooting; perform problem management , including escalating to other teams and to vendors ... support, and maintenance of existing enterprise-wide applications, including document management , ethical walls, timekeeping, accounting and billing, information and… more