- NASCO (Harrisburg, PA)
- …to a PSA II or third level team member + Demonstrates efficient problem management skills through issue identification, ticket ownership, proper priority ... NASCO NCSC Leadership Team regarding status of calls and problem resolution. **Responsibilities** + Resolves customer issues within the...in the Quality Guidelines, through use of quality time management skills. + Work and close call tickets with… more
- SAP (Newtown Square, PA)
- …, Event Management , Incident Management , Service Request fulfilment, Access Management , and Problem Management ; * ITIL Service Transition - Project ... five (5) years in the following: * Security information Event Management ; * IT Service Management - ServiceNow, Jira Service Management and PagerDuty,… more
- PNC (Pittsburgh, PA)
- …Critical Thinking, Effective Communications, Managing Multiple Priorities, Operational Functions, Problem Management Process, Process Management , Standard ... high attention to detail along with critical thinking skills, complex problem solving skills, ability to continually multi-task and re-prioritize, effective… more
- Merck (West Point, PA)
- …Engineering, Audit Management , Automation, Business Process Improvements, Communication, Data Management , Problem Management , Quality Management , ... GxP requirements. + Knowledge of equipment and process validation + Problem Solving (technical and non-technical) + Strong communication and interpersonal skills… more
- PNC (PA)
- …Standards and Procedures, Decision Making and Critical Thinking, Effective Communications, Problem Management Process, Process Management , Sales Support ... of 5 years of Merchant Services experience. Additionally, prior management /supervisory/leadership experience in the Merchant Services industry is preferred. This… more
- Highmark Health (Harrisburg, PA)
- … + Financial Planning and Management + Strong Communication skills + Problem Management and Resolution + Working in a Matrixed Organization + Client ... and leadership from more senior Delivery Owners. The incumbent provides project management leadership and facilitates the delivery of system changes from approval… more
- PNC (Pittsburgh, PA)
- …* Deep understanding and practical application of ITIL methodologies, incident/ problem /change management frameworks, and continuous improvement principles. * ... be successful in this position. **Preferred Skills** Application Development, Business Management , Customer Solutions, Design, Group Problem Solving, Process… more
- PNC (PA)
- …Critical Thinking, Effective Communications, Internal Resource Coordination, Operational Functions, Problem Management Process, Process Management , Standard ... attention to detail along with critical thinking skills, complex problem -solving skills, ability to continually multi-task and re-prioritize, effective… more
- Anywhere Real Estate (Pittsburgh, PA)
- …how well the support team is meeting service level agreements; (iv) incident and problem management by offering detailed reports to assist in identifying root ... Service Level Objectives ("SLO's") and other metrices; + Oversee talent management including recruitment, training, mentoring and development of existing team… more
- Caris Life Sciences (PA)
- …multiple tasks, set priorities, schedule, and meet deadlines. + Proven abilities in problem management , process analysis and root cause analysis. + Strong ... device, or diagnostic industry with demonstrated success in account management , upselling, cross-selling, and driving organic growth at existing...+ Meet all assigned targets and goals set by management + Provide meeting and trade show support as… more