- ManpowerGroup (Philadelphia, PA)
- …notes **ITIL Process Awareness** + Follow ITIL workflows for change, incident, and problem management + Ensure proper handover and escalation procedures ** ** ... communications + Use OpenSSL and Cisco OS Admin GUI for certificate management **System Maintenance & Troubleshooting** + Perform system backups and restores using… more
- PNC (Erie, PA)
- …Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Problem Management Process, Products and Services, Sales Support ... discretion. The Market Coordinator is the trusted partner to the Wealth Management Leadership and Advisor teams. The Market Coordinator partners with the Wealth… more
- ARAMARK (Media, PA)
- …with staff to ensure patient safety. * Customer service experience * Problem resolution * Management experience, healthcare/hospital environment is preferred * ... * Transport patients in a high-volume department. * Work with Supervisor to help problem solve and mitigate issues. * Daily interaction with the clients at the… more
- Wipfli LLP (Radnor, PA)
- …+ Assist with ticket quality audits and provide technician feedback. + Lead problem management and continuous improvement efforts, focusing on response and ... and team performance. Responsibilities + Oversee daily ticket assignment, queue management , and routing to appropriate teams. + Resolve case escalations as… more
- Vanguard (Wayne, PA)
- …diagrams, including solution designs. + Adds, updates, and closes records in the IT Problem Management and Change Management databases. + Train and mentor ... verbal communication skills, including presentation skills. Strong analysis and problem solving skills. Strong project leadership skills. Special Factors Sponsorship… more
- PNC (Pittsburgh, PA)
- …designs, problem solving and business analysis to support project management . Develops and maintains of all applicable policy and procedure documentation. + ... Effectiveness Measurement, Information Capture, Modeling: Data, Process, Events, Objects, Problem Solving, Process Management , Project Management ,… more
- Fox Rothschild LLP (Blue Bell, PA)
- …plus all other applications as needed; note trends; perform troubleshooting; perform problem management , including escalating to other teams and to vendors ... architecture and data integration options and make recommendations to IS management for possible implementation with on premise or cloud hosted solutions.… more
- Humana (Harrisburg, PA)
- …all Tier 0 Virtual Apps Platform infrastructure operations, including incident management , problem resolution, change control, and continuous improvement ... , and talent acquisition. + Strong understanding of ITIL principles, incident/ problem /change management , and service level agreements. + Familiarity with… more
- PNC (Philadelphia, PA)
- …Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Problem Management Process, Products and Services, Sales Support ... Duties include: - client-facing support - operational & compliance tasks - office management and team - event coordination PNC will not provide sponsorship for… more
- UPMC (Pittsburgh, PA)
- …experienced staff in resolution of Level 2 and Level 3 issues. Ability to handle problem management as appropriate. + Project Management : Take ownership of a ... 4:00PM est. Purpose: Under the general direction of the management team and senior staff, the Systems Analyst -...team members and meet milestone completion. Update all project management and time tracking tools accordingly. + SDLC (System… more
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