- Wolters Kluwer (Austin, TX)
- …sales strategies. + CRM Expertise: Advanced use of CRM software for account management . + Problem -Solving: High proficiency in resolving complex customer issues. ... and amazing benefits. **What You'll be Doing:** As an Account & Relationship Management Executive, you will manage a portfolio of accounts, with a significant role… more
- PNC (Houston, TX)
- …Critical Thinking, Effective Communications, Managing Multiple Priorities, Operational Functions, Problem Solving, Process Management , Products and Services, ... and communicates performance statistics and reports to internal stakeholders and senior management . + Promotes and monitors the production workflow and assists team… more
- GovCIO (Austin, TX)
- …are handled effectively, and continuous improvement initiatives are implemented across Incident Management , Problem Management , and Knowledge Management . ... compliance of outside groups as necessary. + Follow ITIL best practices for Problem Management , ensuring Problem Management Team has sufficient resources… more
- Cognizant (Plano, TX)
- …**In this role, you will:** **Key Responsibilities** + Team Leadership + Incident & Problem Management + Process Improvement + Performance & Metrics reporting + ... ideal candidate combines technical expertise in Java technologies with exceptional problem -solving, stakeholder management , and team leadership skills. **About… more
- Citigroup (Irving, TX)
- …within the Windows Server infrastructure, leveraging automation where possible. + ** Problem Management :** Conduct thorough problem investigations, identify ... Services. + **ITIL Foundation:** Strong practical experience with ITIL service management processes, particularly Incident, Change, Event, Problem , and Project… more
- Citigroup (Irving, TX)
- …a strong understanding and experience in leading all aspects of Incident Management , Problem Management , Service Improvements, Monitoring and Observability ... scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes,… more
- Truist (Dallas, TX)
- …business and client impact. 4. Collaborate with cross-functional teams to perform Problem Management for all high-priority incidents, identifying root cause, ... them. 6. Utilize ITIL framework expertise to establish and enhance Incident and Problem Management processes. 7. Establish key performance indicators (KPIs) and… more
- Otsuka America Pharmaceutical Inc. (Austin, TX)
- …of global regulatory requirements. * Strong communication, organization, planning, analytical, problem solving, and people management skills. * Demonstrated ... **Job Summary** Under the direction of the Director/Associate Director of Clinical Management , the Senior Clinical Study Manager is responsible for the oversight and… more
- Capital One (Austin, TX)
- …highly technical, hands-on role focused on advanced troubleshooting, incident response, and problem management . You will serve as a specialized escalation point, ... deep technical analysis to identify and resolve problems. + Incident & Problem Management : Manage and resolve complex customer issues , participating in on-call… more
- Leidos (San Antonio, TX)
- …specifications, installation guides, configuration manuals, and release notes. + Incident and Problem Management : Provide support for incident and problem ... management , change management , and release management . + Excellent analytical and problem -solving skills,...and release management . + Excellent analytical and problem -solving skills, with the ability to identify and resolve… more