- Futurex (Bulverde, TX)
- …high-security requirements. + Familiarity with ITIL or similar frameworks for incident and problem management . Benefits What We Offer: + A collaborative and ... Familiarity with security concepts, including HSMs, PKI, and key management . + Exceptional problem -solving skills and the...HSMs, PKI, and key management . + Exceptional problem -solving skills and the ability to handle complex support… more
- PNC (Dallas, TX)
- …Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Problem Management Process, Products and Services, Sales Support ... verbal & written communication skills * Critical thinking skills * Analytical and problem -solving skills to reach resolution * Ability to multitask and adapt to… more
- McAfee, Inc. (Frisco, TX)
- …Create and manage day to day processes including Change Management , Incident Management , and Problem Management + Support automation initiatives to ... availability and performance of mission critical services. Automation to prevent problem recurrence, and responses to all non-exceptional service conditions. + Help… more
- NTT America, Inc. (Austin, TX)
- …. + Proficient in using ServiceNow ITSM for incident, change, and problem management . + Strong understanding of Windows-based backup strategies, disaster ... engineer will also contribute to automation efforts, incident and change management , and mentor junior team members. **Key Responsibilities** **Cloud Operations &… more
- Houston Methodist (Cypress, TX)
- …knowledge/skill areas needed to accomplish a task or solve a problem . Directs management responsibilities of selection, scheduling, supervision, retention, ... but are not limited to patient safety, clinical outcomes, risk management , infection control, performance improvement, quality issues, external reporting, and… more
- Ensono (Houston, TX)
- …or eliminate the need for human intervention, enabling our teams to focus on problem management tasks by automating corrective steps in response to specific ... for this Role + Utilize system knowledge and project management skills to design automation for different platforms +...Code hosting platforms for version control and source code management such as Github + Software Development Issue tracking… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- …\#LI-RT1 **Skills:** + Call/Contact handling + Help Desk/IT Services + Local Problem Management + Process coordination + Customer Service & Support ... to detail. . Proficiency with helpdesk ticketing systems and customer relationship management (CRM) software - ServiceNow ITSM preferred. . Experience with cloud… more
- Charles Schwab (Austin, TX)
- …troubleshooting of trading workflows in production environment to perform incident and problem management . * Provide 24*7 Production Support for Trading ... to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry… more
- Toyota (Plano, TX)
- …major incident responses and coordinate with stakeholders for resolution and drive problem management to prevent recurrence. + Conduct blameless post-incident ... Site Reliability Engineering, DevOps, or related field. + Demonstrated experience in problem -solving, key SRE/DevOps concepts & tools with a proven track record of… more
- OneMain Financial (Irving, TX)
- …Audit on controls, evidence, and remediation plans + Lead incident & problem management for connectivity, driver, and upstream/downstream integration issues; ... workloads to improved configurations; document measurable cost/performance outcomes **Change Management , Security & Compliance** + Design and maintain automated,… more
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