- RTX Corporation (Austin, TX)
- …processes of RTX. Focuses on major processes such as service level management , incident/ problem management , service fulfillment, and security/compliance. ... judgment to ensure alignment of service scope with comprehensive risk management , business continuity planning, service excellence, and audit coordination. This… more
- Oracle (Austin, TX)
- …development self-paced learning collateral + Monitoring and/or managing issues logged via Problem Management process as needed + Operating independently to ... join our team to be part of an exciting opportunity. We are Engagement Management Talent Development, a team dedicated to onboarding new Engagement Management … more
- General Motors (Austin, TX)
- …governance and guardrails. + Create and socialize SOPs/runbooks, RACIs, and change/incident/ problem management processes; facilitate CAB readiness for platform ... + Reliability and Operations + Establish SLIs/SLOs, alerts, runbooks; lead incident/ problem management and post‑incident reviews. + Security and Compliance… more
- Caterpillar, Inc. (Irving, TX)
- …situations and reach productive decisions based on informed judgment. + **Software Problem Management :** Knowledge of strategies, practices and tools for ... but also about each other. We are the makers, problem solvers, and future world builders who are creating...to scope and implement improvements to our Product Information Management systems, validate enhancements, and communicate progress to key… more
- Charles Schwab (Austin, TX)
- …monitoring/alerting (logs, metrics, traces), capacity planning, DR, resilience testing, incident/ problem management + Security, compliance, and standards: ... to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry… more
- Oracle (Austin, TX)
- …* **Experience:** * 8+ years in healthcare IT with a focus on incident/ problem management . * Proven expertise in Cerner Millennium architecture, workflows, and ... teams during high-stress situations. * **Certifications (preferred):** * ITIL (Incident/ Problem Management modules), or other relevant Cerner certifications.… more
- Deloitte (Dallas, TX)
- …templates or scripts to automate everyday developer or operations functions.Lead problem management to reduce recurring incidents and identify ... you'll do/Responsibilities In depth knowledge of radiology and cardiology workflows, imaging management , and the use of Epic's EHR to support diagnostic and… more
- Talen Energy (Houston, TX)
- … solving. Assure timely resolution of operational problems by utilizing effective problem management techniques. Display the highest level of critical thinking; ... You will proactively seek threats and vulnerabilities that drive the vulnerability management cycle. Your expertise will be essential in maintaining compliance with… more
- Cognizant (Plano, TX)
- …support, customer service, or technical support + Experience with ITIL processes (Incident, Problem , Change Management ) + Proficient in Java and any frontend ... Skills:** + Strong communication (written & verbal) & interpersonal skills. + Problem -solving & analytical skills. + Team management , motivation, and mentoring.… more
- Deloitte (Dallas, TX)
- …upgrade deployments + Experience in the following: + IT Service Management + Incident Management + Problem Management + Change Management + Release ... executives, and service owners (HR, IT, Customer, Field Service, Project Portfolio Management ) and their teams to create a future-ready operating model. Our focus… more