- Caterpillar, Inc. (Irving, TX)
- …to the design and development of request process flow and templates. **Software Problem Management :** + Documents resolution progress and provides feedback to ... but also about each other. We are the makers, problem solvers, and future world builders who are creating...Company is looking for a candidate with Salesforce, project management and Agile framework experience. This role is a… more
- CyrusOne (Carrollton, TX)
- …swap + Setting up new customers + Review and understand the change & problem management processes + Provide regular feedback to the client on outstanding ... setup, office setup, cross-connects and cable tests. + Assist in supply management of enclosures, cage materials, tools, fasteners, and fiber/copper cabling. +… more
- ManpowerGroup (Plano, TX)
- …data, and other tools applicable to the application. Understanding of Remedy Incident Management , Problem Management , and Change Management modules. ... resolution in production environments for assigned applications. 3. Manage problem tracking and resolution in production environments for assigned applications.… more
- Fiserv (Irving, TX)
- …regulations and standards, and coordinate to meet change, release, incident, and problem management standards. + Seek opportunities to improve the efficiency ... and test. + 3+ experience with incident management , change management and problem management as it relates to information technology. + Bachelor's… more
- IBM (Austin, TX)
- …requires a candidate that will provide high quality remote technical software, hardware, and problem management support to IBM's clients with the guidance of IBM ... Subject Matter Experts (SME). The candidate must have Problem Determination/ Problem Source Identification (PD/PSI) experience. The candidate will communicate… more
- Caterpillar, Inc. (Houston, TX)
- …alternatives. + Monitors industry for best practices and new techniques in problem -solving. **Project Management :** Knowledge of effective project management ... but also about each other. We are the makers, problem solvers, and future world builders who are creating...and upgrades, rapid prototyping of spare parts, robust asset management , operation and maintenance and field engineering services. We… more
- Kyndryl (Dallas, TX)
- …alignment with their business and clinical objectives. + **Incident & Problem Management :** Monitor and manage incident resolution processes, identifying ... resource allocation to enhance customer satisfaction. + **Client Engagement & Relationship Management :** Act as a primary point of contact for clients, providing… more
- Molina Healthcare (Dallas, TX)
- …Conducts analysis and uses analytical skills to identify root cause and assist with problem management as it relates to state requirements. + Analyzes business ... or reports to meet their specific needs. May participate in management reviews, including presenting and interpreting analysis results, summarizing conclusions, and… more
- CVS Health (Richardson, TX)
- …MTTR. + Perform ITIL functions including but not limited to Incident, Change and Problem Management + Perform incident trend analysis, Root cause analysis (RCA) ... Lead assigned team projects and mentor junior resources as needed. + Possess problem solving and analytical skills that will help triage production support incidents… more
- Citigroup (Irving, TX)
- …+ Linux/Unix + Strong understanding of Enterprise Change, Incident and Problem Management is required. + Experience utilizing ServiceNow is ... and investment banking, securities brokerage, transaction services, and wealth management . As a bank with a brain and a...of delivering results with pride. If you are a problem solver who seeks passion in your work, come… more
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