- CyrusOne (Dallas, TX)
- …infrastructure or critical environment operations. + Familiarity with incident, change, and problem management frameworks (ITIL). + Certification in Program or ... with contractual obligations and customer expectations. + Lead escalation management , driving root-cause accountability and ensuring corrective actions are… more
- Deloitte (Houston, TX)
- …upgrade deployments + Experience in the following: + IT Service Management + Incident Management + Problem Management + Change Management + Release ... executives, and service owners (HR, IT, Customer, Field Service, Project Portfolio Management ) and their teams to create a future-ready operating model. Our focus… more
- Academy Sports + Outdoors (Katy, TX)
- …Experience with current Windows operating systems required + Experience with incident management , problem management , and request fulfillment using ... and/or other enterprise-level ticketing systems Skills: + Analytical with strong problem -solving abilities and creative resolution skills + Ability to effectively… more
- PNC (Dallas, TX)
- …Critical Thinking, Effective Communications, Internal Resource Coordination, Operational Functions, Problem Management Process, Process Management , Standard ... be a key responsibility, as well as researching loan documents and problem solving, quality checking the team's work, updating procedures, training, engagement and… more
- Futurex (Bulverde, TX)
- …high-security requirements. + Familiarity with ITIL or similar frameworks for incident and problem management . Benefits What We Offer: + A collaborative and ... Familiarity with security concepts, including HSMs, PKI, and key management . + Exceptional problem -solving skills and the...HSMs, PKI, and key management . + Exceptional problem -solving skills and the ability to handle complex support… more
- PNC (Dallas, TX)
- …Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Problem Management Process, Products and Services, Sales Support ... verbal & written communication skills * Critical thinking skills * Analytical and problem -solving skills to reach resolution * Ability to multitask and adapt to… more
- McAfee, Inc. (Frisco, TX)
- …Create and manage day to day processes including Change Management , Incident Management , and Problem Management + Support automation initiatives to ... availability and performance of mission critical services. Automation to prevent problem recurrence, and responses to all non-exceptional service conditions. + Help… more
- NTT America, Inc. (Austin, TX)
- …. + Proficient in using ServiceNow ITSM for incident, change, and problem management . + Strong understanding of Windows-based backup strategies, disaster ... engineer will also contribute to automation efforts, incident and change management , and mentor junior team members. **Key Responsibilities** **Cloud Operations &… more
- Houston Methodist (Cypress, TX)
- …knowledge/skill areas needed to accomplish a task or solve a problem . Directs management responsibilities of selection, scheduling, supervision, retention, ... but are not limited to patient safety, clinical outcomes, risk management , infection control, performance improvement, quality issues, external reporting, and… more
- Amazon (Fort Worth, TX)
- …drive positive changes - Assisting in implementing service methodologies including incident management , problem management , change management , capacity ... vendors & contractors - Liaising with internal teams & management groups - Ensuring we adhere to and exceed...conducting interviews and making effective hiring decisions - project management certification such as PMP, Scrum, or other Agile… more