- PNC (Dallas, TX)
- …* Deep understanding and practical application of ITIL methodologies, incident/ problem /change management frameworks, and continuous improvement principles. * ... be successful in this position. **Preferred Skills** Application Development, Business Management , Customer Solutions, Design, Group Problem Solving, Process… more
- Wells Fargo (Irving, TX)
- …responsibility for driving production stability across the organization through strong problem management routines and implementation of robust monitoring and ... leaders. EFT provides technology solutions and support for Enterprise Risk Management , Compliance, Legal, Audit and Regulatory Reporting, Finance, HR, Public… more
- Insight Global (Irving, TX)
- …IT Service Management (ITSM) processes including Incident, Request, Change, and Problem Management to ensure consistent, reliable IT service delivery. * ... units. The ideal candidate has a strong background in IT service management (ITSM), team leadership, and customer-focused service delivery in a fast-paced… more
- Citigroup (Irving, TX)
- …global service level, which includes maximizing operational efficiencies, strengthening incident management , problem management and knowledge sharing ... **About the Team: SMBF Production Management ** Our Production Management team provides critical business and technical support to the Security Markets, Banking… more
- IBM (Austin, TX)
- …requires a candidate that will provide high quality remote technical software, hardware, and problem management support to IBM's clients with the guidance of IBM ... Subject Matter Experts (SME). The candidate must have Problem Determination/ Problem Source Identification (PD/PSI) experience. The candidate will communicate… more
- ManpowerGroup (Plano, TX)
- …including SOA, BPM, and EMS. + Manage incident resolution, coordinate with problem management teams, and ensure timely updates to stakeholders, including ... management functions. The ideal candidate will demonstrate strong problem -solving skills, excellent communication, and a proactive attitude, which will align… more
- McAfee, Inc. (Frisco, TX)
- …Create and manage day to day processes including Change Management , Incident Management , and Problem Management + Support automation initiatives to ... availability and performance of mission critical services. Automation to prevent problem recurrence, and responses to all non-exceptional service conditions. + Help… more
- Academy Sports + Outdoors (Katy, TX)
- …Experience with current Windows operating systems required + Experience with incident management , problem management , and request fulfillment using ... and/or other enterprise-level ticketing systems Skills: + Analytical with strong problem -solving abilities and creative resolution skills + Ability to effectively… more
- Futurex (Bulverde, TX)
- …high-security requirements. + Familiarity with ITIL or similar frameworks for incident and problem management . Benefits What We Offer: + A collaborative and ... Familiarity with security concepts, including HSMs, PKI, and key management . + Exceptional problem -solving skills and the...HSMs, PKI, and key management . + Exceptional problem -solving skills and the ability to handle complex support… more
- Highmark Health (Austin, TX)
- …of responsibilities including, but not limited to, elements of project management , problem -solving, data analytics, communication and implementation. Assists in ... may vary depending on initiative, but will include elements of project management , problem -solving, data analyses, communication and implementation. + Work with… more