- Publicis Groupe (Houston, TX)
- …methods, fusing strategy, consulting and customer experience with agile engineering and problem -solving creativity. United by our core values and our purpose of ... truly value. **Overview** We are seeking an experienced Endur Application Support Analyst responsible for providing functional and technical support for the Endur… more
- USAA (San Antonio, TX)
- …Cotality/CoreLogic, or Moody's/RMS. + Experience demonstrating strong learning agility, creative problem solving, project management skills, ability to identify ... to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the… more
- Public Consulting Group (Austin, TX)
- …students through the use of data-driven problem solving and case management . Our service professionals partner with internal and external stakeholders ... by a variety of customers. + Provide excellent customer service to all customers. + Field incoming help requests...compared against documented specifications. + Build rapport and elicit problem details from help desk customers. + Prioritize and… more
- Carrington (Plano, TX)
- …for working effectively with business users, developers, and vendors. + **Process Management :** Familiarity with ITIL practices, including incident, problem , and ... ensuring high availability and performance. + Troubleshoot and resolve complex incidents, service requests, and system issues in a timely manner. + Perform root… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …+ Experience with call center call monitoring/recording software. + Exceptional customer service and problem -solving skills. + Ability to explain and present ... to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services… more
- Caterpillar, Inc. (Irving, TX)
- …and written communication (English), teamwork, analytical, and interpersonal skills + Strong problem solving and customer service skills **What You Will Get:** ... but also about each other. We are the makers, problem solvers, and future world builders who are creating...CI/CD Pipelines, Azure DevOps, and GitHub. + Virtual Machine Management : Provisioning, scaling, and securing VMs. VM images, extensions,… more
- Sprinklr (TX)
- …is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale ... powerful solutions for every customer-facing team - spanning social media management , marketing, advertising, customer feedback, and omnichannel contact center … more
- Highmark Health (Austin, TX)
- …across the enterprise, including but not limited to, Clinical Strategy, Sales/Client Management , Customer Service , Claims, and Medical Policy. The person in ... department and the claims processing departments to facilitate care/case management activities and special handling claims. Communicate benefit explanations clearly… more
- CVS Health (TX)
- …complex issues regarding policies and procedures, plan design, contract language, service , claims or compensation issues, and provider education needs. * Optimizes ... to establish and maintain productive, professional relationships. * Monitors service capabilities and collaborate cross-functionally to ensure that the needs… more
- Oracle (Austin, TX)
- …issues. You are expected to be an expert member of the technical problem solving/ problem avoidance team, routinely sought after to address extremely complex, ... or eight years experience with Applications products, BS Computer Science/ Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with 3.0 GPA OR (for… more