- Excelsior Orthopaedics Group (Amherst, NY)
- Job Summary The IT Service Desk Manager oversees the daily operations of IT support team, ensuring exceptional customer service and the timely, efficient ... and innovative every day. + Manage the daily operations of the IT Service Desk , including team member scheduling, ticket management, and quality assurance.… more
- Marriott (New York, NY)
- …all areas of the Front Office in the absence of the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations. **Supporting Progress ... Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Strives to ensure guest and employee satisfaction and achieve the… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... necessary. ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a...Troubleshoot issues by utilizing materials, research, creative thinking, and problem -solving skills. Evaluate workloads and assign tasks to ensure… more
- Cayuse Holdings (Albany, NY)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 6pm-3am EST) **_SALARY:_** ... $20.00-$22.00/hr **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level… more
- Albany Medical Center (Albany, NY)
- …$78,773.63 - $122,099.12 The Perioperative Clinical Service Line Coordinator - Control Desk reports to the Nurse Manager and holds a key leadership position ... policies, and procedures of the Medical Center, the Nursing Service , and Perioperative Nursing into effective action. This nurse...Provides input for staff meetings in collaboration with Nurse Manager . Meets with staff to problem solve… more
- Indus Hospitality Group (Springville, NY)
- …Champion Customer Care Award, and TripAdvisor Awards for Excellence. Reports To:Guest Service Manager or Assistant General Manager Summary Responsible ... Active problem solver by listening to guests and providing service that exceeds expectations. + Maintain confidentiality; Listen to others without interrupting;… more
- The Otesaga Resort Hotel (Cooperstown, NY)
- …and out guests daily. Be available to answer questions and take requests. Thinking and problem solving on the fly as every day brings a new opportunity to make ... + Handle any guest complaints quickly and get a manager when needed + Provide a high level of customer service + Ensure that personalized service is offered… more
- Boscov's Department Store, LLC (Rochester, NY)
- Boscov's Sales Control/ Customer Service Desk Manager Experienced Sales Control/ Cash Office Managers-bring your experience to work for you where people love ... and online. We are looking for Sales Control/ Customer Service Desk Manager to join...Excellent written, verbal, and interpersonal communication skills + Creative problem solving skills + Ability to learn computer systems,… more
- City of New York (New York, NY)
- …desk support with application service desk management ie incidents, service requests and problem management - Minimum 3+ years of experience with Jira ... Security. Your Impact: Under the supervision of the IT Service Management (ITSM) Manager , the Service...figure to ensure that the Production Control and IT Service Desk runs smoothly and effectively. Required… more
- Transdev (Garden City, NY)
- Service Quality Manager The Service ...is multi-functional and may rotate in shifts from a desk at the Command Control Center, Check In/Out at the ... from traffic events, weather, passenger disruptions and other potential service interruptions. When situations require variation from standard practice, such… more