- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Manager to join our IT team. If you ... an exceptional place to work. General Job Description The Service Desk Manager is responsible...expand skills and knowledge, as well as tackle new problem and take on new responsibilities. MPR Associates, Inc.… more
- CACI International (Chantilly, VA)
- Integrated Service Desk Account Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph ... Type of Travel: None * * * The Integrated Service Center Account Manager will provide front...service and/or support experience working in a Help Desk , Service Desk , or Call… more
- Chenega Corporation (Arlington, VA)
- **Req ID:** 35825 **Summary** **Help Desk Manager ** **Arlington, Virginia** Are you ready to enhance your skills and build your career in a rapidly evolving ... of our nation. SecuriGence is seeking a talented **Help Desk Manager ** to help contribute to our...(SLAs). + Oversee onboarding, and training of new Help Desk Technicians. + Establish and maintain service … more
- NTT America, Inc. (Ashburn, VA)
- …the 24 x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + ... and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third party vendors… more
- ChenMed (Hampton, VA)
- …expanding and we need great people to join our team. The Front Desk Supervisor, functioning under the supervision and guidance of the Center Operations Director ... for organizing and directing the work of the front desk staff, coordinating staff activities and schedules to ensure...+ Performs other duties as assigned and modified at manager 's discretion. + Strong business acumen and acuity +… more
- ManpowerGroup (Norfolk, VA)
- …to join their team in **Norfolk, VA** . **Job Title: L1 Support for Service Desk and Helpdesk** **Location: Norfolk, VA** **Contract on W2** **Required Security ... NCIA Point of Contact or the Cloud Ops Operations Manager , the following activities will be supported: **1) End-User...users with M365 collaboration tools, ensuring efficient use and problem resolution. **3) Remote Assistance:** a) Use remote help… more
- CACI International (Reston, VA)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... None * * * CACI is seeking a Help Desk Specialist to join our Luke Team! You will...customer expectations and guidance. * Support the IT Operations Manager by understanding appropriate and applicable Tier support levels.… more
- NANA Regional Corporation (Herndon, VA)
- …user accounts and timekeeping through ticketing system. + Identify and escalate more complex problem reports or service requests to next tier of support as ... Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA...tickets, including ticket creation at the time of initial problem report/ service request. + Aid with the… more
- NANA Regional Corporation (Herndon, VA)
- …user accounts and timekeeping through ticketing system + Identifies and escalates more complex problem reports or service requests to next tier of support as ... Akima is looking for a NANA Shareholder Help Desk Intern to work in our Herndon, VA...tickets, including ticket creation at the time of initial problem report/ service request + Aids with the… more
- IntelliDyne (Falls Church, VA)
- Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: + Answer calls coming into ... the Tier 1 Help Desk by the third ring. + Create a customer...for technical support. + Document, track and monitor the problem to ensure a timely resolution. + Update and… more