- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- …to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team , vendors ... request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution , and appropriate closing. + Analyzes survey results for… more
- BioFire Diagnostics, LLC. (Lombard, IL)
- …into an ERP system for a dedicated portfolio of customers. + Provide one-call resolution with a significant focus on customer care. + Contribute to the relationship ... + Aptitude for working collaboratively and cooperatively in a team environment. + Intuitive, out of the box, critical...+ Intuitive, out of the box, critical thinker; demonstrated problem -solving skills. + Strong attention to detail. + Strong… more
- Caterpillar, Inc. (East Peoria, IL)
- …Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each ... other. We are the makers, problem solvers, and future world builders who are creating...Service Owner, the incumbent participates in the global delivery team with focus on providing consistent enterprise service. **What… more
- Cardinal Health (Springfield, IL)
- …and outbound calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within the required timeframe + Create ... practices, preferred + Excellent written and oral communication, mediation, and problem -solving skills, including the ability to connect with patients, caregivers,… more
- GROWMARK, Inc. (Dekalb, IL)
- …programs, follows up on customer complaints, and seeks a reasonable "win/win" resolution . Ensures the credit worthiness of customers, quotes prices and credit terms, ... proficiency. Proven ability to work independently and in a team -oriented environment. Proven professional communication, persuasion, presentation, and customer… more
- Caterpillar, Inc. (Mossville, IL)
- …As an Electrical Engineering specialist in the Power Electronic Systems & Component team , you will be joining an innovative team on the cutting edge of ... Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we...multi-vendor environment. * Applies specific techniques for isolating a problem and defining resolution approach. * Uses… more
- WTW (Chicago, IL)
- …and client engagement in those activities through daily coordination with an assigned Client Specialist in our Global Service Delivery (GSD) Team . The ACA is the ... serve as a mentor to other ACAs, a partner/ team member for others within your IVD, or an...Specialist + Receptive to feedback; critical thinking and problem -solving skills, high adaptability + Supports Client Advocate (CA)… more
- WTW (Chicago, IL)
- …and client engagement in those activities through daily coordination with an assigned Client Specialist in our Global Service Delivery (GSD) Team . The ACA is the ... serve as a mentor to other ACAs, a partner/ team member for others within your IVD, or an...Specialist + Receptive to feedback; critical thinking and problem -solving skills, high adaptability + Supports Client Advocate (CA)… more
- Ensono (Chicago, IL)
- …responsible for the ongoing support for all mainframe CICS including trouble shooting, problem resolution , and maintenance. **Key Areas of Focus for this Role** ... the performance of others through mentoring and guiding. * Provide and document problem analysis, resolution & prevention, designing procedures and best practice… more
- AbbVie (Mettawa, IL)
- …their assigned teams and products. They will lead, develop and coach a team that provides support to Field Reimbursement Managers, Customer Solutions Specialist ... and Hub teams. This role will ensure field team personnel directly supporting patients have the appropriate operational...and product portfolios. Additionally, this role will provide issue resolution for product and system requests and will design… more