- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team , vendors ... request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution , and appropriate closing. + Analyzes survey results for… more
- Cardinal Health (Albany, NY)
- …and outbound calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within the required timeframe + Create ... practices, preferred + Excellent written and oral communication, mediation, and problem -solving skills, including the ability to connect with patients, caregivers,… more
- University of Rochester (Albany, NY)
- …high level of problem solving and support by assisting with the resolution of outstanding issues within team , revenue cycle or stakeholders handling charging ... managing the assigned functional area and serving as the team 's coding specialist . This role acts as...metrics relating to revenue cycle coding management. Ensures early problem identification and effective resolution . Identifies and… more
- University of Rochester (Rochester, NY)
- …objectives of the department as an integrated member of the pharmacy practice team . The clinical pharmacy specialist provides supervision of pharmacy technicians ... pass on problems to the next shift without exhausting reasonable attempts at resolution and communicating progress. Problem solving will often go beyond… more
- Triple Cities Metal Finishing (Binghamton, NY)
- …Metal Finishing is currently seeking an enthusiastic Operations Support: Customer Service specialist to help us maintain our high standards of customer satisfaction. ... As a Operations Support: Customer Service specialist , you will serve as a critical link between...offers a fantastic opportunity to work alongside our Leadership Team , with a clear path for career advancement and… more
- TD Bank (New York, NY)
- …business needs on a complex project or program + Identifies and leads problem resolution for project/program complex requirements related issues at all levels ... scalable compliance risk management function. As part of our team , you'll play a key role in reshaping compliance...Reporting Act (FCRA/Reg V) including dispute handling and monitoring resolution of consent order obligations as well as other… more
- Albany Medical Center (Albany, NY)
- … problem solving, program development, computer skills, strong leadership and team building skills. The Education Specialist provides leadership and direction ... - $122,099.12 Salary range will be prorated based on hours worked. The Education Specialist is expected to utilize their knowledge and skills to accomplish the goals… more
- M&T Bank (Bronx, NY)
- …Bankers. Provide coaching and guidance to improve and reduce future problem resolution /escalations. + Engages with all team members and business partners as ... objectives and ensuring the branch achieves its annual goals. + Leads team through coaching, performance management, and setting priority. Builds and develops branch… more
- Lincoln Financial (Albany, NY)
- …delivery, and operational tasks within a core infrastructure organization. This specialist position will perform and deliver on routine data protection ... infrastructure, services, backup system(s) network connectivity, and performance issues to resolution , completely and accurately documenting all work activity in the… more
- Citigroup (Inwood, NY)
- …streamlined sales & service process, digital first approach, focus on client problem resolution and effective utilization digital technologies + Resolving ... and external customers while guiding and supporting the branch team . This role not only executes all service transactions...as necessary (eg leverage video conference for FA, mortgage specialist , etc.) + Take full ownership of clients' problems… more