- KBR (Arlington, VA)
- …in the quality, efficiency, and effectiveness of the services provided and integrates problem resolution into ongoing work without loss of workforce efficiency* ... and latitude* Provide consultation on complex projects and be a top-level contributor/ specialist * Interface with your team leads and senior Government personnel*… more
- Nightwing (Sterling, VA)
- …defense, civil, and commercial markets. The DHS's Hunt and Incident Response Team (HIRT) secures the Nation's cyber and communications infrastructure. HIRT provides ... 2 and Teir 3 incident response, and immediate investigation and resolution using host-based, cloud-based and network-based cybersecurity analysis capabilities. … more
- Nightwing (Sterling, VA)
- …defense, civil, and commercial markets. The DHS's Hunt and Incident Response Team (HIRT) secures the Nation's cyber and communications infrastructure. HIRT provides ... 2 and Teir 3 incident response, and immediate investigation and resolution using host-based, cloud-based and network-based cybersecurity analysis capabilities. … more
- Leidos (Fort Belvoir, VA)
- … Management and Knowledge Management processes to reduce incidents and improve resolution efficiency. + Control and optimize team workflow, ensuring tasks ... This role is pivotal in maturing the service desk by leveraging Problem and Knowledge Management and driving significant enhancements across the ServiceNow platform… more
- Public Consulting Group (Richmond, VA)
- …sector. To learn more, visit www.publicconsultinggroup.com . Our Human Services team helps state and municipal human services and economic development agencies ... Grants Management + Assessments and Feasibility Studies Join the Maine Center of Excellence team as a Trainer and Coach for Family Peer Support, where your lived… more
- Prime Therapeutics (Richmond, VA)
- …This role is responsible for mentoring and training the Eligibility Specialist . **Responsibilities** + Serves as subject matter expert representing eligibility on ... clients and department projects; monitors eligibility mailbox and Prime Resolution daily, participates in workstream meetings, assists with providing information… more
- ICF (Reston, VA)
- …+ **Configuration & Customization:** + Configure ServiceNow modules such as Incident, Problem , Change, CMDB, and Service Catalog. + Develop and maintain workflows, ... implementations. Collaborate with support teams and stakeholders to provide timely resolution to incidents and problems. + **Compliance & Security:** + Ensure… more
- Virtual Service Operations (Lorton, VA)
- …Virtual Service Operations is searching for Network Engineers to join our dynamic team in Lorton, Virginia. As a Network Engineer, you will be responsible for ... of network technologies, including Azure networking, and possess excellent problem solving skills, we want to hear from you!...escalated from lower tiers with a focus on timely resolution and minimal impact to operations. + Monitor network… more
- Cherry Bekaert (Tysons Corner, VA)
- …on enabling your career growth and continuous professional development. Our Administrative team is looking for an Office Services Lead. The Office Services Lead ... and innovation. This role provides expert-level support to internal clients, mentors team members, and represents the administrative team in key discussions.… more
- Old Dominion University (Norfolk, VA)
- …Demonstrated ability to understand customers' needs effectively and communicate options for problem resolution to customers. Demonstrated ability to organize and ... technology projects at the university. They will manage the audio-visual design team and assess new and innovative technologies for use in academic learning… more
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