- Citigroup (Getzville, NY)
- …risk management, controls, and governance to drive targeted infrastructure and process enhancements. In this role, the successful candidate will provide regional ... with Markets trading businesses, 2nd Line Credit Risk, and Operations /Technology. **Responsibilities** : + Monitor Intraday Counterparty Credit Exposures against… more
- Oracle (Albany, NY)
- …organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This ... primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal… more
- Wolters Kluwer (New York, NY)
- …customers for being accurate, current, and written to applicable market and customer standards. Following a digital content workflow and using proprietary authoring ... with subject matter experts and customers, as well as Editorial, Content Operations , Product, and Sales colleagues. As the owner of designated products and… more
- CVS Health (Albany, NY)
- …alternatives to satisfy Client needs while minimizing impact on systems and operations ; Solicits and assesses internal and external customer feedback to ... and every day. **Position Summary** Responsible for directing all aspects of customer benefit plan implementation of Self- funded New Business Clients. Partner with… more
- KeyBank (Boulevard, NY)
- …and external clients. A strong emphasis is placed on customer -centric decision-making, inter-team collaboration, and effective communication to achieve business ... processes, identifying opportunities for improvement, and managing software product operations and delivery. **Key Responsibilities** + Assess and improve product… more
- Highmark Health (Albany, NY)
- …+ Experience in one or more of the following: healthcare operations , compliance, auditing, investigations, regulatory accreditation, process improvement, project ... Abilities** + Strong written and oral communication skills. + Strong customer orientation with excellent interpersonal skills, including interview techniques, good… more
- M&T Bank (Buffalo, NY)
- …executive-level dashboards and tell compelling stories with data + Background in customer insights, product performance, and process improvement + Experience ... network. This role sits at the intersection of data, strategy, and customer experience - supporting front-line teams with actionable insights, improving reporting… more
- Molina Healthcare (Buffalo, NY)
- …work assignment, prioritization, issue triage etc. * Understands other Molina changes in process that may impact the customer and notifies the customer ... project test requests and scope. * Performs research and analysis of customer -initiated inquiries and requests, utilizing technical tools as necessary to fully test… more
- Molina Healthcare (Rochester, NY)
- …with operational leaders within the business to provide recommendations for process improvements and opportunities for cost savings. + Leads coordinated development ... and ongoing management /interpretation review process , committee structure and timing with key partner organizations. Interpret customer business needs and… more
- University of Rochester (Brighton, NY)
- …GENERAL PURPOSE Recommends, plans, evaluates and translates clinical practice, operations , policy and procedures into electronic content and workflows. Configures ... the electronic health record system to improve operations , standardize processes, gain workflow efficiencies and improve patient care. Assists with leading tasks,… more