- Navient (Richmond, VA)
- …resolve any technical challenges that may arise. + Identifying opportunities for process automation through technology to streamline contact center workflows, ... portals or interactive voice response (IVR) systems. + Implement process changes and automation to enhance agent productivity and customer experience. + Liaise… more
- Deloitte (Mclean, VA)
- …design and implementation, data management and analysis, and project management. Process Automation : Experience designing and developing proofs of concepts ... that leverage agentic AI for end-to-end process automation . Performance Metrics: Experience defining and measuring KPIs and metrics for generative and predictive… more
- Deloitte (Mclean, VA)
- …design and implementation, data management and analysis, and project management. Process Automation : Experience designing and developing proofs of concepts ... that leverage agentic AI for end-to-end process automation . Performance Metrics: Experience defining and measuring KPIs and metrics for generative and predictive… more
- Koniag Government Services (Arlington, VA)
- …strengthening reporting capabilities, enhancing data-driven decision-making, and supporting process automation and continuous improvement. **Essential Functions, ... reports to communicate trends, progress, and outcomes to stakeholders. + Support process improvement and automation efforts to streamline operations and increase… more
- Navy Federal Credit Union (Vienna, VA)
- …platforms). + Understanding of ServiceNow and CMDB concepts. + Interest in process automation and enterprise security governance. + Knowledge of software ... data integration and streamline inventory maintenance. + Present findings, process improvements, and recommendations to leadership, contributing to the formalization… more
- CACI International (Sterling, VA)
- …systems and other enterprise applications, ensuring seamless data flow and process automation across our IT infrastructure. **Responsibilities:** + Design ... maintain APIs, middleware, and custom scripts to facilitate data exchange and process automation + Optimize existing integrations to improve performance,… more
- Amazon (Arlington, VA)
- …process improvement plans that emphasize standardization, scalability, and automation , with specific focus on enhancing time-of-service collections, reducing ... or physician provider setting - 6+ years of creating process improvements with automation and analysis experience Amazon is an equal opportunity employer… more
- TTEC (Richmond, VA)
- …it's appropriate to incorporate TTEC capabilities like Artificial Intelligence (AI), Robotic Process Automation (RPA) and Analytics to differentiate solutions in ... / production of physical presentation materials for clients . Utilize proposal automation software to generate proposal drafts, while working closely with the sales… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …leading a small development team. o Experience in low-code/no-code development and business process automation . o Strong understanding of Microsoft 365 suite and ... BI reports. Ensure that designs are scalable, secure, and efficient. . Automation : Design, develop and maintain automated solutions that help streamline current… more
- IBM (Ashburn, VA)
- …and develop Appian solutions. This will include: * Implementing end to end process automation using Appian and other intelligent automation technologies ... * Performing code reviews for Appian developers * Conducting root cause analysis for Appian outages * Restoring Appian services in the event of an outage * Developing Appian based solutions using all object types available in Appian. * Integrating with… more
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