• Customer Service Agent (Hiring Immediately)

    Mass Markets (Dallas, TX)
    …inquiries, troubleshoot basic technical issues, assist callers with products, process -related inquiries, and professionally represent some of the most recognizable ... a highly trained expert on products, technology, and business process you will work on behalf of some of...investigation results. + Must be willing to submit to drug screening. Job offers are contingent on drug… more
    Mass Markets (07/16/25)
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  • Full-Time Customer Service Representative

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... In this role, you'll handleinbound inquiries, resolve product and process -related questions, troubleshoot basic technical issues, and professionally represent some… more
    Mass Markets (07/15/25)
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  • Customer Service Representative (Nights)

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... inbound calls, resolving basic technical issues, answering product and process -related inquiries, and identifying opportunities to upsell products and services.… more
    Mass Markets (07/15/25)
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  • Experienced Contact Center Supervisor

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... effectively to ensure that direct reports are informed of process changes + Provide regular feedback to representatives regarding...investigation results. + Must be willing to submit to drug screening. Job offers are contingent on drug… more
    Mass Markets (07/11/25)
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  • Human Resources Generalist

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... changes + Drive innovation in HR practices and continuous process improvement + Lead initiatives related to employee relations,...investigation results. + Must be willing to submit to drug screening. Job offers are contingent on drug… more
    Mass Markets (07/10/25)
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  • Human Resources Administrator

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... needs and external economic factors + Champion innovative HR solutions and process enhancements + Support employee relations, retention, and recognition programs +… more
    Mass Markets (07/10/25)
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  • Inbound Helpdesk Representative ($15/hr.)

    Mass Markets (Dallas, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... basic technical issues, and assist callers with product and process related inquiries and professionally represent some of the...investigation results. + Must be willing to submit to drug screening. Job offers are contingent on drug… more
    Mass Markets (07/04/25)
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  • Tech Support Representative

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... you will specialize on their products, technology, and business process . This role requires you to interact with hundreds...investigation results. + Must be willing to submit to drug screening. Job offers are contingent on drug… more
    Mass Markets (07/04/25)
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  • Inbound Helpdesk Representative

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... basic technical issues, and assist customers with product and process -related questions all while representing some of the world's...investigation results. + Must be willing to submit to drug screening. Job offers are contingent on drug… more
    Mass Markets (07/04/25)
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  • Inbound Sales Representative

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... to complete account management tasks. + Accurately document and process customer orders in appropriate systems. + Follow all...investigation results. + Must be willing to submit to drug screening. Job offers are contingent on drug… more
    Mass Markets (07/03/25)
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