- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... and policy changes + Drive innovation in HR practices and continuous process improvement + Lead initiatives related to employee relations, retention, and recognition… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... needs and external economic factors + Champion innovative HR solutions and process enhancements + Support employee relations, retention, and recognition programs +… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... troubleshoot basic technical issues, and assist customers with product and process -related questions all while representing some of the world's most recognized… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... and technology to complete account management tasks. + Accurately document and process customer orders in appropriate systems. + Follow all required scripts,… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... effective, personalized solutions. + Use internal systems to manage accounts and process claims accurately. + Follow established scripts, policies, and procedures to… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... role, you'll handle inbound calls and guide customers through the sales process , helping them discover new products and services while delivering exceptional… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company specializing in delivering tailored solutions to meet the diverse needs of our clients. ... other departments to resolve issues when needed + Accurately document and process customer claims in appropriate systems. + Lead fact-finding discussions to… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... Accurately document call resolution in appropriate systems + Strictly follow client process for handling financial issues and inquiries + Comply with requirements… more
- Mass Markets (TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... comply with organizational policies and industry regulations. + Identify and implement process enhancements to improve efficiency and service quality. + Lead and… more
- Mass Markets (TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... emergencies to minimize service disruptions. + Detect inefficiencies and recommend process improvements to enhance operational efficiency. + Implement industry best… more