- Mass Markets (NM)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... training sessions, designing educational materials, monitoring performance, and implementing process improvements. This position requires excellent communication skills, a… more
- Mass Markets (NM)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... extensive leadership experience, a deep understanding of the sales process , and a proven track record of delivering exceptional...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (NM)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company specializing in delivering tailored solutions to meet the diverse needs of our clients. ... with health insurance inquiries, and guiding customers through the process of selecting and enrolling in health plans. This...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... us! We need sales representatives to support the sales process and raise customer satisfaction by handling outbound calls...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... call resolution in appropriate systems + Strictly follow client process for handling financial issues and inquiries + Comply...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Las Cruces, NM)
- …inquiries, troubleshoot basic technical issues, assist callers with products, process -related inquiries, and professionally represent some of the most recognizable ... a highly trained expert on products, technology, and business process you will work on behalf of some of...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Las Cruces, NM)
- …inbound calls, troubleshoot basic technical issues, assist callers with product and process related inquiries while representing some of the most recognizable brands ... to resolve issues when needed + Accurately document and process customer claims in appropriate systems + Utilize knowledge...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... resolving basic technical issues, and assisting customers with product and process -related inquiries. You'll also identify customer needs and uncover opportunities… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company specializing in delivering tailored solutions to meet the diverse needs of our clients. ... to resolve issues when needed + Accurately document and process customer claims in appropriate systems. + Lead fact-finding...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (NM)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... emergencies to minimize service disruptions. + Detect inefficiencies and recommend process improvements to enhance operational efficiency. + Implement industry best… more