- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... effectively to ensure that direct reports are informed of process changes + Provide regular feedback to representatives regarding...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... needs and external economic factors + Champion innovative HR solutions and process enhancements + Support employee relations, retention, and recognition programs +… more
- Mass Markets (TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... headset. Specific models will be recommended during the interview process . COMPENSATION DETAILS WANT AN EMPLOYER THAT VALUES YOUR...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... basic technical issues, and assist customers with product and process -related questions all while representing some of the world's...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... to complete account management tasks. + Accurately document and process customer orders in appropriate systems. + Follow all...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... handle inbound calls and guide customers through the sales process , helping them discover new products and services while...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company specializing in delivering tailored solutions to meet the diverse needs of our clients. ... to resolve issues when needed + Accurately document and process customer claims in appropriate systems. + Lead fact-finding...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... call resolution in appropriate systems + Strictly follow client process for handling financial issues and inquiries + Comply...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... comply with organizational policies and industry regulations. + Identify and implement process enhancements to improve efficiency and service quality. + Lead and… more
- Mass Markets (TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our ... emergencies to minimize service disruptions. + Detect inefficiencies and recommend process improvements to enhance operational efficiency. + Implement industry best… more