- Amazon (Seattle, WA)
- …partnerships with operations leadership at our test sites * Identify requirements and capture " voice of the customer " product /service feedback to influence ... on-site field engineer resources. You will identify operational pain-points and product gaps, translating those into opportunities to enable product and/or… more
- Coinbase (Olympia, WA)
- …connection, and alignment. Attendance is expected and fully supported. The Institutional Product Group engineers create and maintain a suite of products catering to ... - Custody Only, Prime Web3 Wallet, Commerce and Exchange. Whether the customer needs are trading, staking, governance, custody, web3 operations, or API integrations,… more
- Coinbase (Olympia, WA)
- …of Coinbase's Enterprise Applications and Architecture org, responsible for building the customer experience platforms that streamlines the customer service and ... improve the efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater accuracy, and ultimately… more
- Microsoft Corporation (Redmond, WA)
- …to drive software quality engineering according to test plans, with a customer -obsession resulting in greater customer experiences. You will develop, modify ... data analyses and visualize data for insights on software product quality. You will maintain documentation of test results...to troubleshoot, identify and apply improvements to be a voice for quality, and/or defend the testing plan with… more
- Coinbase (Olympia, WA)
- …alignment. Attendance is expected and fully supported. The mission of the Platform Product Group engineers is to build a trusted, scalable and compliant platform to ... There are many teams that make up this group which include Product Foundations (ie Identity, Payment, Risk, Proofing & Regulatory, Finhub), Machine Learning,… more
- Coinbase (Olympia, WA)
- …year to come onchain and you will play a critical role in expanding our product offering. Our customers are some of the most used applications in crypto including ... mindset with willingness to push through action to improve customer UX * Solid understanding of distributed systems, microservices...with the ability to work closely with designers and product managers * Passion for great developer tooling and… more
- Coinbase (Olympia, WA)
- …microservices architecture. * Ability to write high-quality, well-tested code that meets customer needs. * Strong technical skills in system design, coding, and ... Experience in a BizOps, Data Science, Data Engineering, or Product Engineering role with a strong focus on automation....your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the… more
- Coinbase (Olympia, WA)
- …and industry best practices. * Work with engineers and leadership to turn our product and technical vision into a tangible roadmap every quarter. * Provide stellar ... customer support to our internal engineers*.* *What we look...your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the… more
- Amazon (Bellevue, WA)
- …to work backwards from our customer needs and represent their voice through the entire products' lifecycle (from product development, to deployment, ... Customer Experience Organization. In the position of Operations Engineer Deployment & Ramp-up, you will be tasked with...ability to build relationships and capture and synthesize the voice of the customer . Typically owning either… more
- Verint Systems, Inc. (Olympia, WA)
- …(new and installed as assigned) with a concentration on new add-on business and product expansion across Interactive Voice Solutions **.** The AE is expected to ... and present the appropriate solution, utilizing the region's Solutions Engineer (s) as needed. + Serves as a focal point...tools, especially with Public Sector clients. + Experience with Voice of the Customer solutions. + Working… more