- Wilson Language Training (Austin, TX)
- …to superintendents and executives + Strong analytical skills and ability to use customer data to guide decision-making and drive value + Demonstrated ability ... Senior Customer Success Manager **Department:** Customer...success will be measured by renewal rates, expansion revenue, customer satisfaction, and product adoption metrics. This… more
- SHI (Austin, TX)
- …you need to thrive - in our offices or yours.** **Job Summary** The Microsoft Customer Success Manager is responsible for retention and growth of SHI Microsoft ... business within a given region. The Customer Success Manager will work closely with...Customer Success Reviews (CSRs) or meetings to review product usage, roadmaps, and customer feedback +… more
- JPMorgan Chase (Houston, TX)
- …a culture of continual improvement and solicits real-time feedback to improve the customer 's experience and product line services + Ensures your team ... a globally recognized firm, driven by pride in ownership. As a Senior Manager of Site Reliability Engineering at JPMorgan Chase within the Infrastructure Platforms-… more
- Robert Half Finance & Accounting (Fort Worth, TX)
- Description We are looking for an experienced Manager of Data Analytics and Costing to join our team in Fort Worth, Texas. This role is essential in driving ... financial models to support strategic decision-making and scenario planning. * Oversee product and job costing validation processes to ensure accuracy and alignment… more
- PNC (Houston, TX)
- …to modernize our Tech stack, transform marketing capabilities, and deliver best in class customer experience. We are accelerating our role as a growth driver for the ... and we are doing it on the back of data -driven rigor, analytical thinking, and strategic problem solving. We...collaborative culture. We are investing in a newly formed Customer Relationship Marketing team and are seeking an innovative… more
- NRG Energy, Inc. (TX)
- …with NRG on Facebook, Instagram, LinkedIn and X. **Job description** The Senior Manager , Research & Customer Experience (CX) will be responsible for research, ... & Insights function within NRG Consumer Energy. The Senior Manager will work with a cross section of the...customer survey file process, including survey file recipient data flow, appended metadata, export files and data… more
- Deloitte (San Antonio, TX)
- …field required. + 8+ years of relevant experience in SAP (or other ERP) product and service pricing data management. + Demonstrated ability to research, resolve, ... and promote best practices. + Assess and address validation requirements to maintain data integrity. + Lead the strategic growth of the team to enhance operational… more
- Datavant (Austin, TX)
- …complex edge cases effectively + Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores + Thrive ... Datavant is a data platform company and the world's leader in...customer stakeholders + Seasoned strategic program and project manager focused on connect the dots thinking that puts… more
- Celestica (Houston, TX)
- …more global program managers or directors for a large strategic customer , or customer group. The Global Accounts General Manager 1 has the responsibility to ... Region: Americas Country: USA **Summary** The Global Accounts General Manager 1 is responsible to manage a team of...concerns are dealt with and should ensure that any customer escalations are held at his/her level. Additionally, this… more
- IBM (Austin, TX)
- **Introduction** A Customer Success Manager Architect (CSM) focused on Artificial Intelligence (AI) in IBM means a career where you're helping clients fully ... IBM's products and services. **Your role and responsibilities** The Customer Success Manager AI role in IBM...this position, this AI CSM role is specialized in data science, generative AI, and large language models. You… more