- Amazon (Santa Clara, CA)
- Description The mission of the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best customer service solutions by ... and agent speak different languages. As a Principal Product Manager - Technical (PMT) on this...contributing to initiatives that shape the future of automated customer engagement at Amazon. Key job responsibilities… more
- Amazon (Santa Clara, CA)
- Description Customer Engagement Technology (CET) team is responsible for building AI-enabled solutions to revolutionize the way customers solve problems with ... versus technical constraints, and maximize business benefit while building great customer experiences. - Collaborate cross-functionally with product leaders (eg,… more
- Intuit (Mountain View, CA)
- …field or equivalent work experience. + 10+ years of progressive experience in customer event management, customer engagement , event management, or program ... high volumes of interactions. + Demonstrated expertise in strategic planning and customer segmentation, tailoring engagement based on specific needs. +… more
- Amazon (Palo Alto, CA)
- …Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Amazon (San Francisco, CA)
- …Services Professional Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Proofpoint (Sacramento, CA)
- …initiatives focused on increasing customer retention, reducing churn and improving product engagement across key customer segments + Craft clear, ... partner. **The Role** Proofpoint is seeking a strategic and customer -obsessed Senior Product Marketing Manager ...and report on KPIs such as churn rate, NPS, product usage and other engagement metrics. **What… more
- Microsoft Corporation (Mountain View, CA)
- …intelligent, adaptive solutions that drive real impact. We're seeking a **Senior** ** Product Marketing** ** Manager ** **- AI** ** Customer ** **User ... **UX** **)** to lead the creation and management of customer -facing product prompts and in- product ...for clarity, quality, and engagement . **Persona** **& Customer Journey Alignment** + Align product messaging… more
- Intuit (Mountain View, CA)
- …technology platform dedicated to powering prosperity, is seeking a dynamic Senior Staff Product Manager to spearhead Customer Support strategy and execution ... be considered. **How you will lead** The Senior Staff Product Manager for Customer Support...Support that aligns with the broader company goals of customer engagement and retention. You will be… more
- US Tech Solutions (Mountain View, CA)
- …6 Months (Hybrid)** **Job Description:** + We are seeking a dynamic ** Product Marketing Manager ** with proven expertise in subscription-driven businesses such ... + In this role, you will lead end-to-end marketing strategies focused on customer acquisition, engagement , retention, and revenue growth within a subscription… more
- Intuit (Mountain View, CA)
- …platform, empowering millions of small businesses to grow through smarter marketing and customer engagement . Now, as part of Intuit, we're building the next ... serve clients through smarter, AI-powered marketing solutions. We're looking for a Principal Product Manager to lead the vision, strategy, and execution for the… more