- Eileen Fisher (Irvington, NY)
- …CAC, churn, repeat rate, RFM, and campaign ROI - to measure and enhance customer engagement and profitability. + Deliver actionable insights to the marketing and ... NY* We are seeking a dynamic and data-driven Senior Manager of CRM and Customer Insights to...customer dashboards that support personalized clientele and in-store engagement strategies Customer Insights & Analytics +… more
- LinkedIn (New York, NY)
- …usage and industry metrics to derive insights and use these to drive greater customer engagement and adoption. + Agree on business objectives and goals with ... by the business needs of the team. The Senior Customer Success Manager (CSM) partners closely with...as well as Strategic Business Reviews. + Analyze current customer engagement metrics and leverage the Learning… more
- S&P Global (New York, NY)
- …and executing proactive and ongoing engagement initiatives across the customer journey in collaboration with Marketing, Product , and account teams. ... You will also build skills that support multiple career paths within Customer Success, Relationship Management, Sales, or Product . The environment encourages… more
- Capital One (Albany, NY)
- …with self-service access to relevant security, privacy, and compliance information. + Customer Engagement : Act as a trusted technical and security advisor, ... Senior Manager , Customer Trust & Field Security...Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product … more
- Comcast (New York, NY)
- …of accounts. This role bridges the tactical and strategic aspects of customer engagement , combining hands-on account management with mentoring responsibilities ... evolving needs. About the Role Reporting to the Senior Manager , Customer Success, we are seeking a...any other basis protected by applicable law. **Skills:** Collaborating; Customer Success; Communication; Customer Engagement … more
- DoorDash (New York, NY)
- …strategies, and improve overall product adoption. + Churn Risk Management. Track customer engagement through data tools (eg, Looker, Totango) to identify and ... adoption and value through a deep understanding of our product , data, and our customers' business goals. We are...growth objectives and providing ongoing coaching and support. + Customer Retention & Engagement . Drive user adoption… more
- S&P Global (New York, NY)
- …**Responsibilities and Impact:** + Leadproactiveand innovative customer engagement initiatives in close collaboration withMarketing, Product ,Account ... roadmaps by surfacing customer insights and trends. + Evolve the digital customer engagement strategy to scale impact across the userbase. Leverage webinars,… more
- Lactalis American Group Inc. (Buffalo, NY)
- Quality Customer Relations Manager Buffalo, NY (http://maps.google.com/maps?q=2376+South+Park+Avenue+Buffalo+NY+USA+14220) Description Ready for more than just a ... American Group, part of the Lactalis family of companies, is currently hiring a Quality Customer Relations Manager based in Buffalo, NY. The Quality Customer … more
- Justworks (New York, NY)
- Customer Success Manager New York, New York Apply Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program ... and partner with others to effect change! As a Customer Success Manager , you will develop strong...create Justworks advocates by promoting referral programs and other engagement incentives + Advocates for the customer … more
- Oracle (Albany, NY)
- …of Oracle Health product /system use, adoption, and value realization. The Customer Success Manager identifies, develops, tracks, and manages priorities and ... **Job Description** The Oracle Health Customer Success Manager is responsible for...liaison between our customers and Oracle's internal operations. Identify product adoption, expansion and up sell opportunities. Provide input… more