- ServiceNow, Inc. (New York, NY)
- …we pursue our purpose to make the world work better for everyone. The Customer Engagement team partners with executives on our 360-degree approach to customer , ... ever. This role will be part of the Strategic Customer Engagement organization and partner closely with field sales,...organization and partner closely with field sales, marketing, and product teams to help scale Global People CxO impact… more
- ServiceNow, Inc. (New York, NY)
- …+ You will be responsible for working closely with Sales Teams to define and execute product adoption and customer retention plans + As a Customer Success ... prescriptive guidance on internal project/program governance and help the customer create the appropriate governance models and makes sure...**To be successful in this role you have:** + Experience in leveraging or critically thinking about how to… more
- CVS Health (Albany, NY)
- … product health metrics and communicating updates. **Required Qualifications** + 10+ years required experience as a Product Manager , Product Owner, or ... roadmaps, capabilities, and Objectives and Key results (OKRs) to drive overall product success and deliver a best-in-class end-to-end experience . Across multiple… more
- Baylor Scott & White Health (Albany, NY)
- …to leadership * Troubleshoot and resolve issues associated with technology, application, or product feature that impacts customer experience , by coordinating ... in efficient product development * Collaborate with Product Manager to understand and support the...address a customer problem with a delightful customer experience * Structured approach to troubleshooting… more
- Pearson (Albany, NY)
- …business. Our product teams are cross-functional, durable and generally comprised of a product manager , product design, tech lead and a program ... SVPG Product Operating Model by empowering our product teams to solve hard problems - customer...are accountable for ensuring the solution is feasible, the product manager is accountable for ensuring the… more
- JPMorgan Chase (New York, NY)
- …+ Partner with the Product Manager to identify new product opportunities that reflect customer and market needs through user research and ... of new product features on the overall product experience . + Write requirements, epics, and...support product development, in coordination with the Product Manager and engineering partners. + Collaborate… more
- Wolters Kluwer (New York, NY)
- …the end-end experience with the CCH Axcess platform and associated product portfolio, inclusive of ProSystem fx, operating across CCH Axcess Platform within the ... success of this role requires strong collaboration & user experience journey mapping with the VP Product ...of advanced technologies, such as AI, into the SaaS product suite to enhance customer outcomes and… more
- Oracle (Albany, NY)
- …a high-performing product team, collaborating closely with Engineering, User Experience , Sales, Marketing, Services, and Customer Success to deliver ... **Job Description** We are seeking an experienced product leader to define and execute the strategy...for the AI Agent and Agentic apps within the customer service domain as part of the Fusion CX… more
- Guardian Life (New York, NY)
- …with business goals and customer needs. + Work closely with the Product Manager to prioritize and implement process improvements, track progress and ... + Proven experience in defining and driving product roadmaps, integrating customer research, and ensuring... Product Owner, you will report to a Product Manager , Self-Service Strategy. The assigned persona… more
- US Foods (Clifton Park, NY)
- … Experience : + Minimum 2 years of purchasing, merchandising, sales or customer service experience is required, preferably in a foodservice distribution ... Food People! BASIC PURPOSE Supports division sales by addressing and resolving Territory Manager (TM), District Sales Manager (DSM), Chain Account Manager ,… more