• Customer Service Representative (Nights)

    Mass Markets (Killeen, TX)
    …customers handling inbound calls, resolving basic technical issues, answering product and process-related inquiries, and identifying opportunities to upsell products ... + Escalate complex cases to the appropriate team or manager + Stay updated on products and processes by...specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort,… more
    Mass Markets (10/13/25)
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  • Inbound Helpdesk Representative

    Mass Markets (Killeen, TX)
    …incoming inquiries, troubleshoot basic technical issues, and assist customers with product and process-related questions all while representing some of the world's ... customer questions + Escalate complex issues to the appropriate team or manager + Ensure first-call resolution through effective problem-solving + Stay current on… more
    Mass Markets (10/03/25)
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