- GoTo (Atlanta, GA)
- …is seeking a dynamic and technically astute Technical Enablement Program Manager to spearhead the upskilling of our customer-facing teams-including Direct Sales, ... Management (RMM), Mobile Device Management (MDM), and IT Service Management ( ITSM ) solutions. Your mission: design, deliver, and measure impactful enablement… more
- Warner Bros. Discovery (Atlanta, GA)
- …partner with cross-functional teams, including ServiceNow platform owners, the Request Catalog Manager , and Product Management, to ensure the request fulfillment ... to end users. + Collaborate with the Request Catalog Manager to ensure process alignment with the broader service...IT operations teams, business units, and process owners across ITSM . + Partner with Product Management to… more
- The Hertz Corporation (Atlanta, GA)
- …incidents until resolution. The SDL will manage and maintain a close relationship with Product and the vendor. What you'll do: + Create and/or utilize reports or ... and KPIs + Hands on experience on performance tuning and + Product /Functional (overall responsibility for Fleet Planning, Procurement, and Accounting + stakeholder… more
- Verint Systems, Inc. (Atlanta, GA)
- …opportunities. Learn more at www.verint.com . **Overview of Job Function:** As a Problem Manager - Cloud Ops & SRE within Verint's Cloud Operations team, you will be ... cloud platforms. You'll work cross-functionally with Operations, Engineering, SRE, Support, and Product teams to ensure that recurring problems are addressed at the… more
- Ensono (Atlanta, GA)
- …schedule that efficiently manages resources and allows timely implementations. + Follow ITSM change control procedures: + Implementing vendor product specific ... clients as they relate to CICS. Position reports to Manager , MF Programming **Key Areas of Focus for this...maintenance of products) related to CICS TS and OEM product support. + Thorough working knowledge of the capabilities… more
- Ensono (Atlanta, GA)
- …schedule that efficiently manages resources and allows timely implementations. + Follow ITSM change control procedures: + Implementing vendor product specific ... clients as they relate to CICS. Position reports to Manager , MF Programming **Key Areas of Focus for this...maintenance of products) related to CICS TS and OEM product support. + Thorough working knowledge of the capabilities… more
- Chick-fil-A (Atlanta, GA)
- …support trends and valuable customer feedback to relevant stakeholders, influencing product development and continuous improvement initiatives. + Lead, develop, and ... issues.) + Process & Automation Orientation (Knowledge of IT service management ( ITSM ) frameworks like ITIL. Understanding of automation and analytics to optimize… more
- Bank of America (Kennesaw, GA)
- …domains (Business, Application, Data, and Technology) in support of the product roadmap and the development of best practices including standardized templates ... Snowflake, Teradata, Tableau) + Familiarity with ServiceNow modules like ITSM , ITOM, and HR Service Delivery + Strong understanding...offered a role with Bank of America, your hiring manager will provide you with information on the in-office… more
- Bank of America (Kennesaw, GA)
- …have a leading role in maintaining the ServiceNow platform as defined by the Product teams. Our Operations team is responsible for level 2 end user support, release ... and financial industry standards + Experience with CMDB, ITAM, ITSM and Discovery processes **Skills:** + Innovative Thinking +...offered a role with Bank of America, your hiring manager will provide you with information on the in-office… more