- Cengage Group (Boston, MA)
- …and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these ... https://www.cengagegroup.com/about/inclusion-and-belonging/ . The Content Acquisition Operations Team serves our product and content teams and the corporation in the… more
- Wayfair (Boston, MA)
- …package. Joss & Main, Upholstery & Outdoor, Merchandising Manager Wayfair's Specialty Retail Brands (AllModern (https://www.instagram.com/allmodern/?hl=en) , Birch ... stylish and elevated quality products for the style-obsessed specialty customer . What You'll Do As the Joss & Main...What You'll Do As the Joss & Main Merchandising Manager , you will manage all aspects of the Outdoor… more
- Humana (Boston, MA)
- …that are used to support Humana's members. The platforms consist of Nuance IVA, Voice of the Consumer Survey, Guidance Center Video Kiosk, as well as InMoment market ... center experience solutions implementation on Genesys cloud platform** + Partner with product managers and product owners to understand business needs and… more
- Wayfair (Lynnfield, MA)
- …+ Support Store Leaders to train and develop associates on knowledge of our product , selling, customer service, operations, visual, and other aspects of their ... roles. + Along with the Store Manager , provide helpful observation feedback and thoughtful guidance to...customer needs, guiding them through their questions, providing product options (both within store and our endless aisle/online… more
- Materion (Westford, MA)
- …improvements as a technical leader. + Ensure alignment with commercial team and carry voice of customer on technical issues during contract execution. + Support ... aspects of custom thin film manufacturing, including requirement definition, new product development, new process development, cost estimation and quoting, thin film… more
- Wayfair (Dedham, MA)
- …Support Store Leaders to train and develop associates on knowledge of our product , proper selling behavior, customer engagement, as well operations, visual, and ... their homes. + Support associates to help drive exceptional customer service and maintain a strong visible presence in...aspects of their roles. + Along with the Store Manager , provide helpful observational feedback and thoughtful guidance to… more
- Cengage Group (Boston, MA)
- …the sales force CRM (Salesforce) + Work with other sales personnel (eg Customer Growth Specialist and Account Relationship Manager ) to achieve open territory ... employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to...implement selling strategies for a defined print and digital product set to achieve established sales targets and goals… more
- Kohler Co. (Boston, MA)
- …trainings, gaining a deep understanding of our go-to-market strategy and being the voice of the Kohler brand, developing deep business knowledge of our brands ... can expect to have ongoing developmental conversations with your manager and others to ensure you are fully supported...Sales Reps (OSR) to increase sales to the PRO customer segment. + Identify high value PRO customers and… more
- Verint Systems, Inc. (Boston, MA)
- …Dashboards, ad hoc) which as requested by customers and communicated by the Customer Success Manager . + Develop recommendations for improving the clients KPI's, ... used to conduct superior analytics, as suggested by the product team or customer success leadership. +...team as a team member and team leader + Voice of Customer /CX experience with multiple types… more
- Coinbase (Boston, MA)
- …help secure service configurations & secrets by building/enhancing world class service configuration manager systems. Your customer focus skill will help reduce ... Canary based safe release capability to ensure company wide system's reliability and less customer impact . As a *Senior Software Engineer* you will help to promote… more