- HashiCorp (Austin, TX)
- …compliance with internal and external security protocols. + Actively participate in product engineering meetings to discuss support -related issues and provide ... valuable insights. + Collaborate effectively with engineers, sales engineers, sales representatives, and account managers...self-study to gain a comprehensive understanding of the second product . + Gradually taking on support tickets… more
- IBM (Austin, TX)
- …initiatives that drive operational efficiency, accelerate go-to-market execution, and support enterprise-wide digital transformation. This is a unique opportunity ... * Lead the strategic planning, intake, and prioritization of MarTech initiatives that support marketing and enterprise growth. * Support MCC leaders and teams… more
- Rocket Software (Austin, TX)
- …(Mobius ECM) product expert and trusted advisor providing primarily post sales technical expertise to our customers. You will also work closely with Rocket's ... training to ensure a partner can effectively lead a sales opportunity and product implementations + Sharing...At least 4-8 years of customer facing experience (database admin , technical support etc) working with Enterprise… more
- Amazon (Dallas, TX)
- …and operate cloud environments leveraging AWS best practices; and a designated Support Concierge for administrative and billing inquiries. Enterprise customers ... the Support value proposition * Work with stakeholders across Commercial/Public Sales , Premium Support , and Enterprise * Prepare and present business reviews… more
- Fujifilm (Austin, TX)
- …Complete all required reporting procedures related to phone support and/or software support + Completes all required administrative tasks in an accurate and ... phone, teams or other remote software tools. + Provide sales assistance for demos and/or customer visits as needed...decision-making + Demonstrate a full working knowledge of multiple product lines they support including theory of… more
- Palo Alto Networks (Plano, TX)
- …+ Utilize fault isolation and root cause analysis skills to provide post- sales technical support , configuration, troubleshooting, and industry best practices to ... You will work firsthand with our valued customers to address their complex post- sales concerns where analysis of situations or data requires an in-depth evaluation… more
- First Horizon Bank (Dallas, TX)
- …* Salesforce.com - Salesforce CRM ( Sales / Service Clouds) - certified Admin and/or Product Owner preferred * Data Platforms: Salesforce Data Cloud, D&B ... be responsible for leading the enablement of Salesforce CRM ( Sales and Service) capabilities across multiple B2B related lines...with business objectives. This candidate will function as the Product Owner for B2B related solutions and will be… more
- Fujifilm (Austin, TX)
- **Position Overview** The Lead National Support Specialist [NS3], provides an additional level of expertise and experience to the customer service national ... support specialists team. The Lead NS3 will assist in...and problems, requiring escalation or high priority of each product including, but not limited to: storage, PACS, VNA,… more
- HashiCorp (Austin, TX)
- …with customers: gather info, provide diagnostic and resolution steps, convey process and product guidance + Solve incoming technical support requests within SLA, ... office once a week Reporting to the Manager, Designated Support Engineering, the Sr. Support Engineer will...and on new Vault features + Identify and communicate product usage trends, bugs and feature requests at weeklyproduct… more
- Charles Schwab (Austin, TX)
- …As a member of the Batch Services Team, you will be responsible for product support , mainframe and distributed batch scheduling across multiple applications, act ... & Rep Technology (DaRT) organization owns the strategy, implementation, delivery, and support of the enterprise data warehouse and emerging data platforms. Our… more
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