- Datavant (Richmond, VA)
- …complex edge cases effectively + Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores + Thrive in a ... effectively with your cross-functional partners - surfacing insights that influence product and sales strategies across account teams for your portfolio accounts.… more
- Amazon (Arlington, VA)
- …stakeholders and senior leadership * Create business requirement documents for product teams to ensure policy compliance * Foster collaborative relationships across ... * 7+ years' experience in content moderation, ad tech, product policy, or advertising policy roles * Strong knowledge...with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws… more
- Navy Federal Credit Union (Vienna, VA)
- …this person will operationalize an Enterprise AI Anchor Platform, nurture an AI-as-a- service culture, and enable the organization to maximize the value from AI ... and Agentic Transformation program objectives. + Partner with senior EDIM, technology product , and engineering leaders to shape and contribute to the strategic goals… more
- Ledbury, Inc (Richmond, VA)
- …Experience team, using a customer-first mentality by developing best in class customer service , outreach and support practices. + Develop the team to focus on superb ... customer service , focusing on increasing customer satisfaction and value. +...+ Maintain strong working knowledge of seasonal releases and product details, and advise on style and fit through… more
- Amazon (Arlington, VA)
- …domain expert support at a strategic level to ensure business strategies, product development and technology solutions work backwards from Work Authorization legal ... PXT stakeholders, such as internal WA and external AET service teams, WFS, recruiters and Regional PXT Partners at...specific support. Key job responsibilities *In partnership with other service owners and tech teams, develop technology roadmap to… more
- Royal Farms (Richmond, VA)
- …outstanding standards, product knowledge, and all other components of customer service ) * Adhere to the execution of established Royal Farms rules, policies, ... Duties and responsibilities: * Ensure every customer receives outstanding service by providing a friendly environment (greeting and acknowledging customers,… more
- CareFirst (Reston, VA)
- …media relations and social team to generate coverage for key events, product launches, and campaigns. **ESSENTIAL FUNCTIONS:** + Design, implement, and manage plans ... + Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for … more
- Amazon (Arlington, VA)
- …Our team collaborates across the entire AWS organization (#oneteam) to bring access to product and service teams, to get the right solution delivered and drive ... services such as Amazon Elastic Compute Cloud (EC2), Amazon Simple Storage Service (S3), Amazon RDS database services, AWS Identity and Access Management (IAM),… more
- Gpm Investments LLC (Fredericksburg, VA)
- …of urgency and take appropriate measures to minimize company risk and return product (s) back to service expeditiously. + Other work-related duties as requested ... or below budget. + Review invoices, identify billing errors, repeat/unacceptable service , and take the necessary corrective action. Negotiate cost reduction for… more
- Sharecare (Richmond, VA)
- …of services and Interprets data and make targeted, focused recommendations for future product enhancements + Strive to maximize existing services to their full value ... departments to resolve customer issues including resolution of technical and/or customer service problems in a timely manner + Builds and enhances positive working… more