- Amazon (Arlington, VA)
- …- Develop, execute and steward change initiatives with clear objectives, success measures, and deliverables that return value from AR technology investments ... learning, user communities, and multi-channel communications - Partner closely with product and technical teams to deliver change strategies and solutions that… more
- Epsilon, Inc (Falls Church, VA)
- **Customer Success Manager** **Who is Epsilon:** Epsilon is an IT Services company that was founded in 2009 and has become an established leader in providing ... from home based on business needs. **An average day:** As Customer Success Manager, you will drive increased user satisfaction, mission alignment, platform adoption,… more
- Somatus (Mclean, VA)
- …mental well-being + Community engagement opportunities + And more! AVP, Customer Success will be responsible for customer retention, revenue growth & maintenance, ... and relationship growth to ensure the success of Somatus clients' portfolios. AVP, Customer Success will develop and implement short and long-term strategies in… more
- EPAM Systems (Mclean, VA)
- …**\#LI-DNI** **Responsibilities** + Lead, mentor, and manage a team of customer success professionals, project managers, and other PMO staff + Foster a collaborative ... from sales to delivery + Orchestrate business transformation and product solutions, strategic roadmaps, data-driven experience design, platform implementation, and… more
- Amazon (Arlington, VA)
- …3rd party SPs on Amazon's store have a robust representation and our New Seller Success business is growing fast. Our inbound sales team supports all new US domestic ... Sellers across all product categories, driving annual profits through Selling Partner recruitment...overall Amazon business. About the team The New Seller Success organization is a team of sales, business and… more
- EBSCO Information Services (Richmond, VA)
- …AI, healthcare technology, particularly in clinical or medical applications with demonstrated success in full product lifecycle management, from ideation to ... the Chief Platform Officer, this role will focus on future product innovation leveraging existing business competencies, AI-enablement, our data/content assets and… more
- RELX INC (Alexandria, VA)
- …decisions. About the Role We're looking for a highly strategic and relationship-driven Customer Success Manager to join our team. In this role, you'll manage a small ... unique needs + Serve as a cross-functional liaison, working closely with Sales, Product , Support, and Engineering to champion client priorities + Develop and execute… more
- GE Vernova (VA)
- **Job Description Summary** The Customer Success Manager will be responsible for managing and developing strong relationships with our existing contractual ... aftermarket services growth in the existing contractual customer base. The Customer Success Manager will be primary point of contact ensuring that our products… more
- Lumen (Richmond, VA)
- …needs, features, availability, etc. + Thought Leadership: Internal feedback loop to product management, sales and customer success leadership teams regarding the ... customers to address aspects of the data lifecycle. Collaborate with Client Success Executive/Manager, Solution Sales Overlay teams, and Product Management to… more
- Amazon (Arlington, VA)
- …to invent with us in ways that are rewarding, fulfilling and fun. The Customer Success (CSM) team is the primary link between AR and Operations coaching site leaders ... You will identify operational pain-points, translate those into opportunities enabling product and/or process changes to improve system performance and customer… more