- IBM (Austin, TX)
- …and other data. This role specializes in performing and enabling technical support for IBM Content Manager OnDemand. Successful candidates will provide technical ... support assistance to customers using problem determination / problem... practices and will become an expert of the product , with a strong knowledge of the product… more
- Amazon (Austin, TX)
- …is looking for an experienced Senior Technical Program Manager (Sr. TPM) to lead the development of self-service support solutions for our transportation ... Customer Service (CS) when encountering delivery defects. The Shipping & Delivery Support (SDS) team leverages latest technology to provide best-in-class support … more
- Eptura, Inc (Austin, TX)
- …customer self-service, and reducing customer effort. **Responsibilities** + **Enablement:** Lead enablement initiatives within the support organization to ... to accurate and up-to-date information. **About You** + Demonstrated ability to lead enablement initiatives and ensure support teams are well-equipped with… more
- IBM (Austin, TX)
- …with customers: gather info, provide diagnostic and resolution steps, convey process and product guidance * Solve incoming technical support requests within SLA, ... network of IBMers. We are a team of deep product experts, ensuring exceptional client experiences, with a focus...**Your role and responsibilities** Our team provides expert technical support for customers using HCP Terraform. We help users… more
- IBM (Austin, TX)
- …data governance. This role specializes in performing and enabling technical support for IBM InfoSphere Optim. Successful candidates will provide advanced technical ... support assistance to customers using problem determination / problem... practices and will become an expert of the product , with a strong knowledge of the product… more
- IBM (Austin, TX)
- …all content types. This role specializes in performing and enabling technical support for IBM Content Manager 8. Successful candidates will provide advanced ... technical support assistance to customers using problem determination / problem... practices and will become an expert of the product , with a strong knowledge of the product… more
- Deloitte (Houston, TX)
- …member of a specialized pursuit team, supporting Operate pursuits and engagements in the lead QRM role or in a QRM/Operate subject matter expert role mentoring Core ... role ends on 8/31/2025. Responsibilities/Here is What You Will Do: Deal Desk Support , Contracting and Negotiations + Assist with deal desk and contract review… more
- Cornerstone onDemand (Houston, TX)
- …leading major Enterprise incidents/situations using escalation Management guidelines to engage support , product managers, engineering teams and other teams. + ... The Advanced Technical Support Specialist is responsible for providing world-class ...the most critical and complex issues with the Cornerstone product . The Specialist will utilize their knowledge, expertise, and… more
- Acosta Group (Lewisville, TX)
- …Strong background in **IT program and project management** + Proven ability to lead **Application Maintenance and Support ** functions + In-depth knowledge of key ... **DESCRIPTION** The Vice President of Operations & Application Support provides strategic and operational leadership for a multi-functional team and external… more
- HashiCorp (Austin, TX)
- …with customers: gather info, provide diagnostic and resolution steps, convey process and product guidance + Solve incoming technical support requests within SLA, ... region.** **About the team** Our team provides expert technical support for customers using HCP Terraform. We help users...that integrate with HCP Products. + Identify and communicate product usage trends, bugs and feature requests at weekly… more