- PagerDuty (San Francisco, CA)
- …+ You will build and ship new customer -facing features, working directly with a product manager , customer support team, and a team of engineers. ... workplace. Join PagerDuty's core feature engineering team and ship customer ‑facing features that transform how responders orchestrate and resolve incidents… more
- Amazon (Hawthorne, CA)
- …and are developing new products, from chip design to complete end-user systems. The Customer Support New Product Introduction Program Management Office (CS ... of new programs, products, policies, and features into our customer support ecosystem, partnering closely with Product Management, Go-to-Market teams, and CS… more
- Intuit (San Diego, CA)
- **Overview** We are seeking a dynamic and results-driven Product Marketing Manager to join the QuickBooks Customer Success Growth & Retention team. In this ... buyer persona. Collaborative Partnership: Work closely with cross-functional teams, including customer success, marketing, product management, and analytics, to… more
- Abbott (Alameda, CA)
- …experience is a strong plus. + Experience working with contact center operations or customer support processes is a plus, including understanding pain points and ... teams to design and execute user research that uncovers deep customer insights, ensuring product decisions are grounded in real user needs and behaviors.… more
- Intuit (San Diego, CA)
- **Overview** Join our Customer Success organization as a Group Manager of Product Support GBSG, leading a portfolio of external partners and internal ... + Drive end-to-end strategic alignment across product , sales, and customer success to support integrated customer and expert journeys. + Partner with… more
- ServiceNow, Inc. (Santa Clara, CA)
- …among our teams and propels innovation in our products. At ServiceNow, our Product Design team uses their superpower of empathizing, understanding, and applying our ... users' and customers' needs, with the mission to create product experiences they love. Our designers come from a diverse set of skills and backgrounds - design… more
- Palo Alto Networks (Santa Clara, CA)
- …Senior Product Leader defining and executing the vision for our AI-first Customer Support platform. You strategically own the roadmap for key technologies ... support within the SFDC Service Cloud ecosystem. + ** Product Ownership & AI Integration** : Own the complete... self-service channels. + Domain Expertise: Deep expertise in Customer Support , Success, and the operational models… more
- Northrop Grumman (Palmdale, CA)
- …leadership characteristics, and approach to innovation. Northrop Grumman Aeronautics Systems is seeking a Product Support Manager 2 to join our team of ... direct supervisory or management responsibilities for more than one integrated support element. This will include systems analysis, spares, provisioning, technical… more
- Pearson (Sacramento, CA)
- …business such as from marketing, sales, support , finance, legal and privacy. The product manager must also contribute a deep knowledge of our users and ... **Job Title:** Principal Product Manager **Location:** Remote **Job Type:**...SVPG Product Operating Model by empowering our product teams to solve hard problems - customer… more
- Capital One (Sacramento, CA)
- Manager , Product Manager : AI/ML - Velocity Black (Remote) Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... to our team within 1 minute, 24/7/365. **As a Velocity Black Concierge product manager , you will:** + Collaborate with internal stakeholders and external… more