- CVS Health (Northbrook, IL)
- …and IT teams, this individual will create business cases to support product recommendations. + Identify/prioritize optimization testing opportunities across ... responsible for monitoring and providing actionable voice of the customer insights to our Digital product team...Experience across digital channels. This role will help to support Voice of Customer insights for Experiences… more
- Barry Callebaut (Chicago, IL)
- Sr. Customer R&D Project Manager Location: Chicago, US, 60654 At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the ... Under the responsibility of the R&D Director, the Sr. Customer R&D Project Manager will be responsible...customer projects for PDI or innovations with our Product Experts and Innovation people. * Technical Expertise: Offer… more
- Otsuka America Pharmaceutical Inc. (Springfield, IL)
- …presence, as well as other promotional initiatives such as NPP digital media, to support the successful launch of Otsuka's first product in ADHD. + Collaborate, ... traffic drivers, staff training, etc to drive generate new product awareness. + Manage media partner to ensure optimal...to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the… more
- American Medical Association (Chicago, IL)
- Sr. Manager Customer Success Chicago, IL (Hybrid) The American Medical Association (AMA) is the nation's largest professional Association of physicians and a ... at our corporate offices in Chicago for a Sr. Manager Customer Success on our Marketing and...business cases to integrate or invest in technologies that support customer scale. + Coordinate cross-functional collaboration… more
- Wolters Kluwer (Chicago, IL)
- …advisor to customer stakeholders and internal teams. + Align client support needs with product roadmap, upcoming releases, and platform capabilities. + ... **Senior Customer Service Technical Specialist (Account Manager -CSAM)...preferred). + 7+ years of experience in enterprise technical support , customer success, or technical account management,… more
- MongoDB (Chicago, IL)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Customer Success Manager role have a passion for technology and ... signals within MongoDB Atlas that indicate healthy or unhealthy customer accounts; as our product evolves, we'll..., we value our employees' wellbeing and want to support them along every step of their professional and… more
- AgeOptions (Oak Park, IL)
- …evaluate technology solutions, including managing an RFP process if needed, to support business development growth. + CBO Network Growth Management- Lead efforts to ... identify, onboard and support community-based organizations (CBO), ensuring network adequacy, performance improvement and streamlined billing and reporting… more
- eightfold.ai (Chicago, IL)
- …amazing growth story - Eightfold is the place to be! About the Role The Senior Customer Success Manager - Public Sector role at Eightfold is responsible for our ... adoption and usage while achieving their goals. The Senior Customer Success Manager - Public Sector will...internal escalations by partnering with cross functional teams including product , engineering, product delivery, support ,… more
- Amazon (Chicago, IL)
- …requirements Cross-Functional Leadership * Lead cross-functional initiatives that span delivery, product , and GTM teams to improve overall customer experience ... Description We're seeking aTechnical Program Manager to join our Amazon Web Services Generative...Influence product roadmaps based on insights from customer implementations and market needs * Foster collaboration between… more
- Qualtrics (Chicago, IL)
- …(XM) Platform and other products, contributing to product quality and customer experience improvements. + Sales Support : Experience with participating in ... challenges. We foster innovation within Qualtrics, driving improvements in operations and product enhancements. As a Technology Consulting Manager within the CX… more